Key Information and Practice Requirements

Pre-requisites for joining the Keeping Well and Independent Program (KWIP):

Key Enhancements to the Program:

  • Patient enrolment and eligibility for patient enrolment has been expanded to include Primary Sense and other screening tools.
  • Payments will be made to the Practice (for further details please refer to the Program’s Memorandum of Understanding (MoU)).
  • Introduction of a KWIP Care Coordinator (Registered Nurse) resource to assist with workload and patient coordination.
  • Practices to enroll a certain number of patients for 12 months (# varies on GP/Practice).

The role of a KWIP Care Coordinator:

  • supports in-house administrative, health and care coordination components specific to the Program.
  • is tasked to support managing patients enrolled in the Program.

The KWIP Care Coordinator will either be:

  • an existing Nurse explicitly funded by the Program Sponsors to complete administrative, health and care coordination aspects for enrolled patients; or
  • an external person, such as a Registered Nurse, allocated to your Practice as your KWIP Care Coordinator. They will carry out the program work in collaboration and work with your Practice.

For a complete description of the role of this coordinator please see the KWIP Care Coordinator Position Description document.

Quarterly Support Meetings:

  • are held with a PHN representative, assisting your Practice in keeping track of patients’ 12-month program progress.
  • the Practice staff involved in managing program patients will be able to troubleshoot administrative issues, care coordination-related questions or any other aspects of the Program that may require additional support.
  • GPs enrolled in KWIP are expected to participate in these meetings alongside other practice team members supporting the Program. The KWIP Care Coordinator will also attend this meeting.


  • the Program’s Memorandum of Understanding (MoU) outlines the renumeration associated with this Program. Please refer to the Memorandum of Understanding (MoU) for guidance or refer to the PHN representative.