Mental Health


Youth Mental Health Services

Youth Mental Health Services

headspace update

Sydney North Primary Health Network (SNPHN) has undertaken a review of regional youth mental health needs.

The review confirmed there is both a changing and increasing need for youth mental health services throughout Sydney’s northern suburbs. The regional prevalence and complexity of youth mental health issues is growing, indicating to the SNPHN the need for increasing the effectiveness and focus of youth mental health services investment.

headspace services are not closing. SNPHN has completed a process of developing a new and expanded headspace service delivery model. This process will ensure SNPHN is better equipped to meet the changing nature of youth mental health needs in our area. Creating a new and expanded headspace youth mental service model is a major priority for SNPHN. To this end a new lead agency for the delivery of headspace services in our area has been appointed.  New Horizons will begin operating the headspace services in our area from 1 July, 2018. headspace services will continue to be provided from the current sites at Chatswood and Brookvale. headspace telephone contact numbers, website and social media contacts will remain the same. In the near future, services will be expanded and provide from other sites within the NSPHN area.

SNPHN is committed to working closely with NSLHD, headspace National Office, key partners and the community to ensure headspace continues to thrive within our region in meeting the needs of young people and the wider community.

Description of Services

There are four types of services available to young people:

  • headspace services for people with Mild to moderate mental illness, drug and alcohol, sexual health and employment services for young people aged 12-25 in a youth friendly environment.
  • Subsidised access for young people aged 16-24 years old with eating disorders, to Butterfly Foundation’s Intensive Outpatient Program, including group therapy and nutrition therapy for young people whose finances would otherwise limit access to the service.
  • Karrakin: Long term clinical case management, psychological interventions, and affordable psychiatry for young people aged 12-25 with, or at risk of, severe and complex mental illness (such as bipolar disorder, psychoses, severe anxiety, and depression).


Youth Mental Health Services for are available to young people who live, work, or go to school in the Northern Sydney Primary Health Network region and experience mental health symptoms.

To access these services young people must be within the age in the above descriptions of services. Some criteria may be required to access certain services.

How to access the services


People can self-refer to headspace, and direct referrals can also be made by GPs:

  • Chatswood: 8021 3668
  • Brookvale: 9937 6500

Psychological Services for Underserviced Groups

A GP referral is required to access these services. A completed Mental Health Treatment Plan and outcome measure (K-10+, K-5 or SDQ) must be included with referral.

To refer a client, please call the Mental Health Triage on 1300 782 391 or send a completed Referral form via secure fax on 02 8072 6899.

Eating Disorders

Direct referrals may be made to the Intensive Outpatient Program on 1800 334 673. Butterfly Foundation will determine whether people are appropriate to receive the subsidised service. Alternatively, referrals may be made via the Mental Health triage on 1300 782 391.


Severe and Complex Mental Illness
Referrals may be made by contacting the service directly on 9196 8700, or by contacting the SNPHN Mental Health Triage.