Community / Patients Resources
Community / Patients Resources
Advance Care Planning
- Take control over the end of your life – what you need to know about advance care directives
- Bilingual resources – Advance Care Planning Australia has developed a range of bilingual materials for individuals, carers and substitute decision-makers. You can access these fact sheets and audio translations via the Other Languages tab in the main menu of the website.
After Hours Visiting Doctor Services
In the After Hours period you can phone for a home visiting doctor service that will visit you or a member of your family in your home. Some services offer bulk billing while others require a gap payment. Some Private Health Insurers may also provide a free GP-to-home service to their members.
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- Fact sheet: How to get started with My Aged Care
- Defining Characteristics of Consumer Directed Care (CDC) – differences between traditional home care service delivery, person-centred care and CDC
Cancer - General
Cancer - Screening
Just Checking is a project delivering an easy-English page for people with intellectual disability. This website contains a range of resources designed by and for people with intellectual disability about the 3 cancer screening tests (bowel, breast, cervical).
SNHN gratefully acknowledges the work of CESPHN, CINSW, NSW Gov, Advance Diversity Services, SESLHD and generosity in sharing these quality resources:
- Screening Saves Lives – South-East Asian Community in English – focuses on the three available screening services and both genders
- Screening Save Lives – Nepalese in English – women’s health and screening
- Screening Saves Lives – spoken in Nepali – women’s health and screening
- Screening Saves Lives – Bangladeshi in English – women’s health and screening
- Screening Saves Lives – spoken in Bengali – women’s health and screening
- Bowel cancer: the facts – Short video
- Bowel Cancer – Do the test (information about receiving and doing the test)
- Home Test Kit Instruction Brochure – Print Friendly – 22 languages available
- NEW – Using the New National Bowel Cancer Screening Program Kit – Instructions (video) – soon to be released in Chinese Simplified, Chinese Traditional, Arabic, Vietnamese, Korean, Greek and Italian
- Family Planning NSW – resources and education
- The National Cervical Screening Program
CALD (Culturally and Linguistically Diverse)
- Multicultural video encouraging women to invest in their health
- Health Translations – translated information about topics for your health and wellbeing
Diverse set of resources in many languages that are current and relevant. Search by topic or language.
Child, Youth and Family Services
- NSLHD Child Youth and Family Health Service
- Find your local Child and Family Health Nursing Centre
- Child Youth and Mental Health Service
- Northern Sydney Local health District Oral Health Service
- Statewide Eyesight Preschooler Screening Program (StEPS)
- Early Childhood Intervention CPA
- Family Connect and Support
- Substance Use in Pregnancy and Parenting Service
- Child and Family Services Booklet 2023
- A Where to Family Guide 3rd Edition
Cognitive Impairment Care
- Sign up to the Caring for Cognitive Impairment campaign to receive a tailored list of actions to take to improve care
- Video: Barbara’s story.
Community & Mental Health Services
- Mental Health Access Line – 1800 011 511
A 24hr mental health referral service operated by the NSW Government
- Family Referral Services – 1800 066 757
- Way Ahead
A directory of mental health services in NSW
- Mental Health Line – 1800 011 511
- Lifeline – 13 11 14
- Salvo Care Line – 1300 363 622
- Mensline Australia – 1300 789 978
- Kids Help Line – 1800 551 800
- Domestic Violence Line – 1800 656 463
- NSW Rape Crisis Centre – 1800 424 017
- Suicide Call Back Service – 1300 659 467
- Benevolent Society
Child, Youth & Family Information for Parents and Carers.
- Pregnancy, Birth and Baby – 1800 882 436
Free national helpline for support from pregnancy to preschool.
This website provides a one-stop shop for the prevention and treatment of perinatal depression and anxiety.
- Dementia Behaviour Management Advisory Service (DBMAS) – 1800 699 799 – 24-hour helpline
- Domestic and Family Violence Resources List Compiled by the NSW Health Statewide Domestic Violence Network
- NSW Domestic Violence Line – 1800 65 64 63
- Stories of Resilience – Make a Stand podcast an informative and practical podcast series from The City of Ryde and Community Migrant Resource Centre.
- Bouncing Back – Domestic Violence Help
- Charmed and Dangerous Fact Sheets
- Identifying Coercive Control Poster
- Does Your Mate? Men’s Referral Service
- Domestic Violence is a Crime Police and Community Booklet
- How to Recognise is a Friend or Family Member is Experiencing Domestic Violence
- Is This Happening to You? Talk to Someone About Domestic Violence
- My Safety Kit
Drugs & Alcohol
Health and Wellbeing
- MyMoves Program (free Macquarie University initiative): for NSW residents aged 65 and older
- Get Healthy Information & Coaching Service: free, confidential one-on-one phone coaching
- National Centre for Antimicrobial Stewardship: Information on common infections
- Firstcheck Skin is now in Australia and is using telemedicine to save lives with the early detection of skin cancer. Firstcheck Skin is making it easier than ever to get checked.
There are nine services in the Northern Sydney region to help you if there is a chance you will become homeless. If you are already homeless, they will help you access crisis or transitional accommodation. Importantly they will work with you to help make sure that you don’t become homeless in the future.
A range of people access these services, including single women and men, young people and families. All services can help Aboriginal people and people from different cultures. You can be referred to a service by a friend or family member, the Link2home phone line or by another service. If you’d prefer, you can contact services directly yourself.
- Northern Sydney West Youth Solutions – Young people under 25yrs – 9480 2500
- Taldumande Youth Services – Young people under 25yrs – 9460 3777
- Phoenix House Youth Services – Young people under 21yrs – 9437 0077
- The Burdekin Association – Young people under 25yrs – 8976 1777
- Hornsby/Ku-ring-gai and Ryde/Hunters Hill Homelessness Service – Single women, single men, families – 9488 2400
- Bringa Women’s Refuge Delvena Women’s Refuge – Women, families – 9971 4499
- The Fairlight Centre – Men – 9902 5100
- Northern Sydney Early Intervention & Prevention Service (MA) – Young people, men, women, families – 9480 2500
- Northern Sydney Early Intervention & Prevention Service (RFS) – Young people, men, women, families – 9334 0111
Click here for more information on these services.
Immunisation Resources: resources for the public from the Australian Government Department of Health
The Science of Immunisation – Academy of Science: information that explains the science of immunisation in clear and easy-to-understand language.
Consumer resources: Answering your questions so you have the information you need to make a decision for your family.
HUMAN PAPILLOMAVIRUS (HPV) VACCINE
Human papillomavirus (HPV) is a common, contagious virus that can cause cancers and diseases in both females and males. Without vaccination, 90% of adults will have a HPV infection at some point in their life. HPV vaccination is a safe and reliable way to protect young people from getting a range of HPV related cancers and diseases and is provided free to children aged approximately 12–13 through school- based immunisation programs. Students eligible for a free vaccine will receive a consent form from their school which must be signed by a parent or guardian and returned to the school before a vaccination is provided. Individuals who did not receive the vaccine at school are eligible for two free catch up doses up to 19 years of age.
- VACCINATION EXPLAINED : Herd immunity : why we vaccinate – (video)
Herd immunity is the resistance to the spread of a contagious disease within a population that results if a sufficiently high proportion of individuals are immune to the disease, especially through vaccination.
- No Jab No Pay – Free catch up vaccines are available for children up to 19 years of age
- Immunisation – Department of Health
Aboriginal and Torres Strait Islander people are less likely to get bowel cancer than other Australians, but have a lower chance of surviving five years. But a simple screening test can help find bowel changes early, find out more about the screening test and how it works.
Iron Infusion Services
CLICK HERE to find an Iron Infusion service provider.
Click on the “search again” button to search by language spoken, suburb or surname.
- Carer Gateway LGBTI resources
- Gay Friendly GP List
- Q Life nation-wide counselling and referral service for LGBTI people: 1800 184 527, 3pm to 12am everyday
- Case studies from Q Life:
Posters and leaflets to help raise awareness of the changes are available to download.
- CLICK HERE for the A3 printable poster
- CLICK HERE for the A4 printable poster
- CLICK HERE for the A6 printable postcards (individual)
- CLICK HERE for the A6 printable postcards (4 imposed onto an A4 sheet)
- CLICK HERE for the TV/Computer wallpaper
- Fact sheet: Information for consumers with disability
- Smart shopping with Casey and Reece – an educational video for consumers with disability (Easy English)
- Shop smart and use your rights – an educational video for consumers with disability
- Fact sheet: Younger people in residential aged care
- Fact sheet: Younger people receiving a home care package
- NSW Ambulance Adult Care Plan
- NSW Ambulance Authorised Care Plan
- Practice Manager from Ryan Lovett
- General Practitioner from Ryan Lovett
- GP Fact Sheet – Point of Care Testing (PoCT) in NSW Ambulance
- Authorised Care plan template instructions
- NSW Ambulance Adult Palliative Care Plan (rich text format)
- NSW Ambulance Authorised Care Plan (rich text format)
- NSW Ambulance Authorised Paediatric Palliative Care Plan (rich text format)
- Community guide to paramedics’ role in palliative care
Pregnancy and Childbirth
- Early Pregnancy Assessment Service Patient Brochure
- Get Healthy in Pregnancy
- Vaccinations before, during and after pregnancy
- Gidget Perinatal Support Centre App: emotional wellbeing support app
- Mum for Mum
- Australian Breastfeeding Association
- NSW Health Maternity – multilingual resources
- Every week counts