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Current Opportunities


Primary Care Advancement Coordinator- Aged Care

The Sydney North Health Network (SNHN) works on behalf of the Commonwealth to improve health outcomes for patients by increasing the capability and capacity of the primary healthcare workforce to ensure patients receive the right care, in the right place at the right time.

Please click here to view the job description for this role

Primary Care Advancement Coordinator –  Aged Care

Full time (with the option of going part time)

The Primary Care Advancement Coordinator (PCAC) is responsible for engaging with primary care providers and other relevant stakeholders, supporting them to improve patients’ outcomes and experience with the healthcare system.

You will work as part of a team of PCAC’s each of who work with the local providers in a defined geographical region and each with a different area of expertise.

Key outcomes

  • Allocated primary healthcare practices and providers are identified and their profiles accurately managed via the client relationship management (CRM) database.
  • Allocated primary care practices and other health organisations are engaged with SNHN and receive value from the services provided.
  • Allocated primary care practices are supported to develop their capacity and capability to deliver high quality, safe, evidence-based care to their communities.
  • PCACs have productive working relationships with SNHN employees who have specialty roles in other areas, who will support the PCA team to meet their objectives

 

The ideal candidate has:

Essential

    • Tertiary health related qualifications e.g. nursing, allied health, digital health or other social service etc. or equivalent experience working in a primary care setting
    • Demonstrated success as a professional in a primary care setting (e.g. practice manager, aged care organisation) or liaising with practitioners i.e. acute care sector, e-Health/IT or pharmaceutical/medical/diagnostic sales
    • Strong demonstrated understanding of primary healthcare in an Australian setting
    • Sound knowledge of the aged care sector including aged care package structures and relevant reforms
    • Relationship building and management skills
    • Knowledge of or experience in implementing quality improvement methodologies
    • Project management skills
    • Demonstrated high level of communication skills, both written and oral

    Desirable

    • Account management experience and/or demonstrable experience in delivery of services through establishing professional relationships.
    • Knowledge of behaviour change and/or change management principles
    • Academic detailing and/or facilitation skills
    • Knowledge and understanding of health service commissioning
    • Experience working for a Not for Profit or government funded organisation.
    • Knowledge of Australian Health Care Reform.
    • Specialist knowledge and experience in one or more of the Government’s key program priority areas.

     

    Remuneration

    A base salary commensurate with skills and experience

    As a not-for-profit organisation, we also offer attractive salary packaging options

     

    Special conditions

    Initially the role will be for the period up to June 30, 2021 due to funding arrangements. You will require some flexibility in your work schedule to meet business needs which may require out of hours work.

    Successful candidates will be required to consent to a National Criminal Record Check, Reference Checks, and potentially Working with Children Checks if a requirement of the role.

     How to apply for this job

    Please submit your application to dpallavicini@snhn.org.au, using the subject line: Primary Care Advancement Coordinator – Aged Care application.

    If you would like to know more about this role, please call, Deb Pallavicini, Primary Care Advancement Manager on (02) 9432 8250, or email: dpallavicini@snhn.org.au

    SNPHN may take the opportunity to progress applications prior to the nominated closing date where appropriate.

    Sydney North Health Network is an equal opportunity employer.


    Mental Health Triage Clinician Lead

    The Sydney North Health Network (SNHN) works on behalf of the Commonwealth to improve health outcomes for patients by increasing the capability and capacity of the primary healthcare workforce to ensure patients receive the right care, in the right place at the right time.

    Please click here to view the job description for this role

    Mental Health Triage Clinician Lead 

    Full Time

    As part of the Stepped Care stream, the Mental Health Triage Clinical Lead will work in a collaborative team supporting the screening, assessment and triaging of clients referred into a range of mental health and suicide prevention services commissioned by SNHN. The Clinician will also provide in-practice support to General Practitioners to understand and utilise the range of SNHN commissioned mental health and drug & alcohol services.

    The role will liaise with, and provide treatment pathway recommendations to, General Practitioners and other referrers as required, supporting a stepped care approach to mental health in the region.

    Key outcomes

    • Provide direction and supervision to the Mental Health Intake team.
    • Oversee the operations of the Intake team, ensuring referrals are triaged and managed within established timeframes and within a stepped care approach to mental health.
    • Proactively engage with General Practice staff and other referrers and providers to promote an understanding of the eligibility and intake process for SNHN Commissioned mental health services and other relevant services including appropriate referral pathways for clients.
    • Screen, assess and appropriately triage and stage clients referred to SNHN mental health services.
    • Ensure risk information is received and responded to within treatment pathway.
    • Liaise with referring providers, clients and family members to gather required referral information
    • Undertake activities to support mental health stepped care and service integration, including development of decision support tools and referral algorithms.
    • Maintain client records utilising SNHN Client Information Management System.
    • Work with the Intake team to produce relevant reports and data to monitor and evaluate program and services delivery.
    • Work as part of the Intake team and broader programs teams, taking initiative to:
    • identify and respond to quality improvement needs and developing practice and,
    • manage performance of intake team and activities in consultation with senior leadership.

       

      The ideal candidate has:

      Essential

      • Must hold a recognised degree in Psychology or other mental health-related discipline including: Nursing, Social work, or Occupational Therapy.
      • Be eligible for membership of the relevant professional association and full registration through the Australian Health Practitioner Regulation Agency where legislated
      • Demonstrated commitment to consumer and carer focused clinical practice which is collaborative and provided in a holistic and respectful way.
      • Demonstrated experience and ability to engage with stakeholders to promote mental health services and build capacity to make appropriate referrals
      • High level of interpersonal, communication and organisational skills
      • Proficiency in computer skills such as: the use of Client Information Management Systems and Microsoft applications.
      • Demonstrated ability to conduct a thorough Mental Health Screening/Assessment and clinically stage and triage clients referred with mild to acute presentations.
      • Knowledge, skills and experience in the assessment of a range of treatments relevant to working with adults, children and adolescents with mental health issues (particularly CBT-based interventions)
      • Demonstrated ability to comply with protocols in relation to: staff safety, maintaining patients records, reporting and following clear lines in relation to clinical accountability.
      • Ability to stay calm in stressful situations and challenging circumstances.
      • Experience and commitment to working as part of a multidisciplinary team.
      • Understanding of the mental health service system including referral pathways.

        Desirable

        • An understanding of the primary health care environment and experience in communication with health care professionals and consumers within the SNHN boundaries.
        • An understanding of recovery principles.

        Remuneration

        A base salary commensurate with the not-for-profit sector will be provided and, as a not-for profit, attractive salary packaging options are available.

        Special conditions

        Initially the role will be for the period up to June 30, 2021 due to funding arrangements. You will require some flexibility in your work schedule to meet business needs which may require out of hours work.

        Successful candidates will be required to consent to a National Criminal Record Check, Reference Checks, and potentially Working with Children Checks if a requirement of the role.

         How to apply for this job

        Please submit your application to cparsons@snhn.org.au, using the subject line: Mental Health Triage Clinical Lead application.

        If you would like to know more about this role, please call, Craig Parsons, Mental Health Commissioning Manager on (02) 9432 8250, or email: cparsons@snhn.org.au.

        SNPHN may take the opportunity to progress applications prior to the nominated closing date where appropriate.

        Sydney North Health Network is an equal opportunity employer.

        Applications close: Friday 13th September 2019