Careers at SNPHN


Current Opportunities

Current Opportunities

Primary Care Advancement Coordinator – Part-time 3 days/week

SNPHN Ltd t/a Sydney North Health Network (SNHN)

The Primary Care Advancement Coordinator (PCAC) is responsible for engaging with primary care providers and other relevant stakeholders, supporting them to improve patients’ outcomes and experience with the healthcare system.

You will work as part of a team of PCACs each of who work with the local providers in a defined geographical region and each with a different area of expertise.

Key Outcomes

  • Allocated primary healthcare practices and providers are identified and their profiles accurately managed via the client relationship management (CRM) database.
  • Allocated practices are engaged with SNHN and receive value from the services provided.
  • Allocated practices are supported to develop their capacity and capability to deliver high quality, safe, evidenced-based care to their communities.

The ideal Candidate will have the following:


  • Tertiary health related qualifications e.g. nursing, allied health, e-Health or other social service etc. or equivalent experience working in a primary care setting·
  • Strong demonstrated understanding of primary healthcare in an Australian setting
  • Relationship building and management skills
  • Knowledge of or experience in implementing quality improvement methodologies
  • Project management skills
  • Demonstrated high level of communication skills, both written and oral


  • Account management experience and/or demonstrable experience in delivery of services through establishing professional relationships.
  • Knowledge of behaviour change and/or change management principles.
  • Academic detailing and/or facilitation skills.
  • Knowledge and understanding of health service commissioning.
  • Knowledge of residential aged care or community based services (such as home care or home support services).
  • Knowledge of the aged care sector and relevant reforms.
  • Experience working for a Not for Profit or government funded organisation.
  • Knowledge of Australian Health Care Reform.
  • Specialist knowledge and experience in one or more of the Government’s key program priority areas.


A base salary commensurate with the not-for-profit sector will be provided and as a not-for-profit, attractive salary packaging options are available.

Special Conditions

Initially the role will be for the period up to June 30, 2021 due to funding arrangements. You will require some flexibility in your work schedule to meet business needs which may require out of hours work.

Successful candidates will be required to consent to a National Criminal Record, Reference and potentially Working with Children Checks if a requirement of the role.

If this exciting new role is for you please attach your resume and covering letter addressing the essential and desirable criteria within this advertisement. Previous applicants need not re-apply.

If you would like to know more about this role, please call, Deb Pallavicini, Primary Care Advancement Manager on 9432 8215, or email: dpallavicini@snhn.org.au.

Sydney North Health Network (SNHN) is an equal opportunity employer. To view the job description for this role please click here.

Please submit your application to dpallavicini@snhn.org.au. SNHN may take the opportunity to progress applications prior to the nominated closing date where appropriate.

Applications close Sunday 10 March 2019.