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Current Opportunities


My Health Record Communications Officer

  • Full time opportunity for communications professional
  • Exciting new role in innovative Not-for-Profit Primary Health organisation
  • Attractive Salary Packaging available

Sydney North Primary Health Network (SNPHN), is one of 31 Primary Health Networks (PHNs) established by the Australian Government to increase the efficiency and effectiveness of medical services for the community. Our focus is on patients who are at risk of poor health outcomes and we work to improve the coordination of their care so they receive the right care, in the right place at the right time. Better health outcomes for patients is achieved by working together with a network of health professionals including general practitioners, practice nurses, allied health providers, the Northern Sydney Local Health District and other health services. This partnership approach and community focus is reflected in our vision: Achieving together – better health, better care.

Position Purpose:

The My Health Record Communications Officer will lead the delivery and implementation of local communications activities for the My Health Record expansion on behalf of SNPHN. This position will be responsible for delivering stakeholder and community communications activities, and requires excellent communication and organisation skills.

The Australian Digital Health Agency (the Agency) will provide a national communications strategy, which will inform the development of your local communications plan. Your local plan will take into account the demographics of your region, including any vulnerable or priority groups that need to be prioritised to achieve high consumer awareness. The Agency will also provide creative collateral – printed and digital – to support your activities, but you will be expected to identify any bespoke collateral requirements and provide ongoing feedback on their effectiveness.

Accountabilities

  • Supporting development and implementation of an effective local communications plan
  • Identify local communicational channels local channels to reach consumers
  • Establishing and maintaining strong relationships with other PHNS, key stakeholders, community organisations and the Agency’s My Health Record communications team
  • Delivering presentations (or support the delivery thereof) and undertaking other communications activities
  • Disseminating communication collateral to consumers – via digital and hard copy
  • Identifying local My Health Record consumer success stories and communicating these to the Agency team
  • Building relationships with stakeholders, healthcare providers and providing information regarding resources available to them, as well as ensuring they receive collateral which the Agency will issue to them directly
  • Responding to routine inquiries, including identifying – and assisting to manage – potential issues
  • Supporting the broader communication and engagement activities of the My Health Record expansion as required.
  • Reporting data from communications activities, using evaluation and information feedback channels provided by the Agency
Essential
  • Experience in similar roles, including specifically demonstrated skills in communications and stakeholder engagement
  • Excellent verbal and written communication skills, including experience delivering small-group presentations and responding to queries
  • Ability to work within and across teams and adapt quickly to a changing environment
  • Experience planning and managing communications at a local level
  • Ability to identify and effectively manage issues
  • Excellent attention to detail and experience meeting a range of reporting requirements

Desirable

  • Relevant healthcare sector experience and understanding of state and/or Commonwealth government
  • Graduate or postgraduate qualifications in communications, or other relevant discipline
Remuneration

A base salary commensurate with skills and experience.
As a not-for-profit organisation, we also offer attractive salary packaging options.

Special conditions

This is a full-time role for the period up to June 30, 2018 due to funding arrangements.
You will require some flexibility in your work schedule to meet business needs which may require some out of hours work – evenings and weekends, for example, attendance at forums or meetings.
Some intrastate and / or interstate travel may be required.
Successful candidates will be required to consent to a National Criminal Record, Reference and potentially Working with Children Checks if a requirement of the role.

How to apply:

Please complete the application form below and submit your resume and cover letter addressing the essential and desirable criteria.
For further information contact recruitment@snhn.org.au.

Applications close: 6 November 2017.

Click here to view the Position Description.

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Position you are applying for (*)

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Upload Resume (*)

Note: PDF and Word documents only.
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Administration Manager – Part time

  • Flexible part time opportunity (25 hours per week) for efficient Office Manager
  • New role in innovative Not-for-Profit Primary Health Organisation
  • Attractive Salary Packaging available

Sydney North Primary Health Network (SNPHN), is one of 31 Primary Health Networks (PHNs) established by the Australian Government to increase the efficiency and effectiveness of medical services for the community. Our focus is on patients who are at risk of poor health outcomes and we work to improve the coordination of their care so they receive the right care, in the right place at the right time. Better health outcomes for patients is achieved by working together with a network of health professionals including general practitioners, practice nurses, allied health providers, the Northern Sydney Local Health District and other health services. This partnership approach and community focus is reflected in our vision: Achieving together – better health, better care.

Position Purpose:

The Administration Manager is responsible for

  • The efficient management and scheduling of reception, and related personnel, to meet both regular reception needs, and event staffing needs
  • Coordination of in-house events with event owners including catering needs
  • On-the-day event management including room set up, food management during the event where needed, room clear up and re set, related kitchen management.
  • Management of office administrative functions to budgets
  • Adherence to reception and office administration related policies, procedures and systems.

While this is a part time role you will be required to have some flexibility in your work schedule to meet business needs. This will include:

  • Some out of normal hours work in the evening, or an early commencement at 8 am, may be required on an ad hoc basis.
  • This will be managed by you and rostered along with other reception staff and within budget
Primary accountabilities:

To ensure that the organisation works as effectively as possible to achieve its annual business plan, each team member has responsibility for a range of activities and outcomes. These accountabilities and their outcomes are reviewed at least annually formally and on an ongoing basis informally with team members and managers.

Essential
  • Previous experience in managing a reception and event team
  • Ability to manage a professional front of house team
  • High level of skill in organising meetings, events and related tasks
  • Ability to prioritise work load
  • Ability to run a calm and efficient team during hectic events
  • Good attention to detail
  • Ability to manage to a budget
  • Experience in office systems including information business processes
  • Microsoft Word, Excel and PowerPoint skills – advanced level.

Desirable

  • Office management training
  • Previous experience in database and records management.
Remuneration:

A base salary commensurate with skills and experience
As a not-for-profit organisation, we also offer attractive salary packaging options

Special conditions
  • This is a part time role (25 hours per week) for the period up to 30 June 2018 due to current funding, with possible opportunity for extension.
  • It is the organisation’s preference that out of normal hours work is taken as time in lieu wherever possible.
  • Successful candidates will be required to consent to a National Criminal Record, supple two references, and potentially a Working with Children Check if a requirement of the role.
How to apply:

Please complete the application form below and submit your resume and cover letter addressing the essential and desirable criteria.
For further information contact recruitment@snhn.org.au.

Applications close: 5.00pm Wednesday 6 December 2017

Click here to view the Position Description.

All * fields are required.

First Name (*)

Last Name (*)

Your Email (*)

Your Phone (*)

Position you are applying for (*)

Your Message

Upload Resume (*)

Note: PDF and Word documents only.
No larger than 5MB.


Primary Care Advancement Coordinator – Aged Care

  • Dynamic not-for-profit primary healthcare environment
  • Health, wellbeing and disease prevention focus
  • Competitive remuneration package + salary packaging options

Join Sydney North Primary Health Network (SNPHN). Be part of building Australia’s emerging primary healthcare network.

About us

Sydney North Primary Health Network (SNHN) is one of 31 Primary Health Networks (PHNs) established by the Australian Government to increase the efficiency and effectiveness of medical services for the community.

The Role

The Primary Care Advancement Coordinator (PCAC) is responsible for engaging with primary care providers and other relevant stakeholders, supporting them to improve patients’ outcomes and experience with the healthcare system.

You will work as part of a team of PCAC’s each of who work with the local providers in a defined geographical region and each with a different area of expertise.

Key outcomes:

  • Allocated primary healthcare practices and providers are identified and their profiles accurately managed via the client relationship management (CRM) database;
  • Allocated practices are engaged with SNPHN and receive value from the services provided; and
  • Allocated practices are supported to develop their capacity and capability to deliver high quality, safe, evidenced-based care to their communities.

The ideal Candidate will have the following:

Essential:

  • Tertiary health related qualifications e.g. nursing, allied health, or other social service or equivalent experience working in a primary care setting;
  • Demonstrated success as a professional in a primary care setting, particularly in residential aged care or community based services (such as home care or home support services);
  • Strong demonstrated understanding of primary healthcare in an Australian setting;
  • Strong knowledge of the aged care sector and relevant reforms;
  • Relationship building and management skills;
  • Knowledge of or experience in implementing quality improvement methodologies;
  • Project management skills; and
  • Demonstrated high level of communication skills, both written and oral.

Desirable:

  • Account management experience and/or demonstrable experience in delivery of services through establishing professional relationships;
  • Knowledge of behaviour change and/or change management principles;
  • Academic detailing and/or facilitation skills;
  • Knowledge and understanding of health service commissioning;
  • Experience working for a Not for Profit or government funded organisation;
  • Knowledge of Australian Health Care Reform; and
  • Specialist knowledge and experience in one or more of the Government’s key program priority areas.
Remuneration

A base salary commensurate with the not-for-profit sector will be provided and as a not-for-profit, attractive salary packaging options are available.

Special conditions

Initially the role will be for the period up to June 30, 2018 due to funding arrangements. You will require some flexibility in your work schedule to meet business needs which may require out of hours work.

Successful candidates will be required to consent to a National Criminal Record, Reference and potentially Working with Children Checks if a requirement of the role.

How to apply

If this exciting new role is for you please forward your resume and covering letter addressing the essential and desirable criteria within this advertisement to recruitment@snhn.org.au.

If you would like to know more about this role, please call, Deb Pallavicini, Primary Care Advancement Manager on 9432 8215. email: dpallavicini@snhn.org.au

Sydney North Health Network is an equal opportunity employer.

To view the job description for this role please click here.

Please submit your application as soon as possible, as SNPHN may take the opportunity to progress applications prior to the nominated closing date where appropriate.

Applications close Wednesday 6th December 2017.

All * fields are required.

First Name (*)

Last Name (*)

Your Email (*)

Your Phone (*)

Position you are applying for (*)

Your Message

Upload Resume (*)

Note: PDF and Word documents only.
No larger than 5MB.


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