This webinar will provide a practical and educational overview of how AI receptionists can be used in medical practices. AI receptionists are rapidly becoming a practical way for medical practices to improve patient access, reduce pressure on reception teams and manage growing call volumes more efficiently. However, not all solutions work in the same way, and understanding how they operate is essential before introducing them into a healthcare environment.
This webinar will provide a practical and educational overview of how AI receptionists can be used in medical practices. Attendees will see a walkthrough of common patient call scenarios, including appointment bookings, cancellations, rescheduling, frequently asked questions, after-hours enquiries, and call overflow.
The session will also explore how AI receptionists connect with existing practice workflows, phone systems and appointments books, as well as the role of clinic-specific booking rules, escalation pathways, and human oversight.
WHEN: Thursday 17 September 2026
TIME: 1:00pm – 2:00pm (AEST)
SPEAKER: Elley Nott, Head of Growth, MediQo
COST: This webinar is free for AAPM members or $100.00 inc. GST for non-members
REGISTRATION: CLICK HERE