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Youth Health Services

Youth is generally defined by young people aged between 12–24 years-of-aged and comprise approximately 18.1 percent of New South Wales population. Young people experience a time of great transition through self-identity, puberty, relationships, education, housing and employment as they become more independent within their life. Throughout this transition young people will engage in increasingly high risk taking behaviour, such as unprotected sex and substance misuse that can lead to the possibility of harm. There are a variety of youth-specific services that operate throughout the Northern Sydney region including peak bodies that can provide more information on youth health.

For guidance or more information please speak to your GP or a Health Professional.

See Northern Sydney Youth Health Services & Resources listed below.

Name:ACI Transition Care Service
Email:ACI-TransitionCare@health.nsw.gov.au
Website:https://aci.health.nsw.gov.au/networks/transition-care/service
Description:The transition care service provides practical help with complex transition planning for young people with chronic and complex health conditions, their carers and health professionals.
Referral Required:Yes
Name:Beyondblue
Phone:1300 22 4636
Website:https://www.youthbeyondblue.com/
Description:Beyondblue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
Referral Required:No
Name:Headspace Chatswood
Location:Level 9/465 Victoria Avenue, Chatswood, Chatswood, New South Wales 2067
Phone:02 8021 3668
Email:info@headspacechatswood.org.au
Website:https://headspace.org.au/headspace-centres/chatswood/
Description:Headspace services for young people aged 12-25 with mild to moderate mental illness, drug and alcohol, sexual health and employment services, in a youth friendly environment.
Referral Required:No
Name:Kids Helpline
Phone:1800 55 1800
Website:http://www.kidshelpline.com.au/
Description:Kids Helpline is Australia’s only free, 24/7 phone and online counselling service for young people aged 5 to 25.
Referral Required:No

Name:KYDS
Location:Rear, 265 Pacific Highway, Lindfield NSW 2070
Direct Referral:9416 0900
Email:counsellor@kyds.org.au
Website:https://kyds.org.au/
Description:KYDS provides short term one to one psychological services for young people aged 12 – 19 experiencing mild to moderate mental illness delivered by psychologists and other eligible mental health professionals.
Referral Required:No
Name:Lifeline
Phone:13 11 14
Website:https://www.lifeline.org.au/
Description:Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.
Referral Required:No
Name:ReachOut
Location:Level 2, 35 Saunders Street Pyrmont NSW
Phone:02 8029 7777
Website:https://au.reachout.com/
Description:ReachOut is Australia’s leading online mental health organisation for young people, providing practical support to help them get through everything from everyday issues to tough times.
Referral Required:No
Name:The Gender Centre
Location:41-43 Parramatta Road Annandale, NSW 2038
Phone:Sydney (02) 9569 2366 – Elsewhere 1800-069-115
Email:reception@gendercentre.org.au
Website:https://gendercentre.org.au/
Description:The Gender Centre is committed to developing and providing services and activities, which enhance the ability of people with gender issues to make informed choices. We offer a wide range of services to people with gender issues, their partners, family members and friends in New South Wales. We are an accommodation service and also act as an education, support, training and referral resource centre to other organisations and service providers.Sydney (02) 9569-2366 (between 9.00 am to 4.30 pm)
Elsewhere 1800-069-115.
Referral Required:No
Name:Youth Enhanced Support Service
Direct Referral:1800 937 776
Website:Uniting Youth Enhanced Support Service (YESS) Northern Sydney / YouthSource
Description:Youth Enhanced Support Service (YESS) for young people aged 12- 25 years with, or at risk of, severe mental illness. This includes people with bipolar disorder, schizophrenia, borderline personality disorder, early psychosis, and severe depression and anxiety.
Referral Required:No
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Jacqui Emery

Jacqui is a passionate advocate for equity in healthcare and an accomplished leader with over 20 years of experience across the not-for-profit, corporate, and media sectors.

Most recently, she served as CEO of Royal Far West, where she championed access to developmental, mental health, and allied health services for children in rural and remote communities. Her work has driven early intervention, education, and advocacy initiatives that have influenced policy and funding outcomes nationwide.

Jacqui’s deep commitment to creating opportunities for those who need them most aligns perfectly with SNHN’s vision:continuing to work collaboratively to help our community live their best health.

Ramon del Carmen

Ramon is a senior organisational leader with extensive experience in highly competitive and heavily regulated environments including banking and telecommunications as well as the not-for-profit health sector with over 12 years of CEO experience and 9 years of CFO experience. He combines innovation and strategic thinking with strong leadership to deliver results in challenging environments that are undergoing significant and time-critical change.

Ramon is currently a non-executive director and Treasurer of Bobby Goldsmith Foundation and held previous non-executive director positions with Your Side Australia and Primary and Community Care Services (PCCS).

Ramon has a Bachelor of Economics from The University of Sydney, an MBA and MA (Business Research) from Macquarie Graduate School of Management. He is a Fellow of Chartered Accountant Australia and New Zealand, and a Graduate of the Australian Institute of Company Directors.

Eugene McGarrell

Eugene has more than 45 years of experience in the health, social and wellbeing sectors across the UK and Australia, with roles in clinical, community development, management, and executive leadership. As CEO of Healthy Australia, he led initiatives like Safe, feedAustralia, and Thriving Together, which promoted children’s health and learning. He introduced innovative approaches in workers’ compensation, such as social prescribing, to prevent injuries and aid recovery.

A systems thinker, Eugene advocates for challenging convention and disrupting the status quo to address complex social problems. His career began as a mental health nurse, and he has worked across government and social services to tackle issues facing vulnerable communities. Notably, in 1998, he co-led a project in Kingston that reduced suicide rates by 40%.

Eugene co-designed The Collective NSW in 2013, bringing together community, government, and business to break the cycle of disadvantage, leading to successful initiatives like the Greenway Wellbeing Centre and SILC. He is dedicated to empowering communities to design their own solutions and improve health, social, and economic outcomes.

He holds a PG Dip in Care Policy and Management from London Guildhall University and is a graduate of the Australian Institute of Company Directors.

Sara Warburton

Sara is a skilled strategic leader with a wealth of experience in customer-centric leadership roles within the health and care sector. Her extensive career spans senior positions in business development, strategy, marketing communications, service innovation, and operational excellence across both the UK and Australia.

Sara has demonstrated her expertise in both for-profit and non-profit sectors, as well as within government contracts, where she has successfully driven organisational transformation programs and enhanced access and experience for patients and communities. Her dedication to excellence is further demonstrated by her volunteer roles, including serving as a Strategic Advisor to Frontline Yoga and most recently as Chief-of-Staff for a mental health startup.

Sara holds a Bachelor’s degree (Hons) in Business Management from Oxford Brookes University and has completed the MBA Essentials Course at the London School of Economics and Political Science. Additionally, she participated in the development of the McKinsey Not-For-Profit Executive Leadership Program and has informally studied behavioural economics and technology in healthcare.

Deb Pallavicini

Deborah’s general management responsibilities include teams working with and supporting primary healthcare providers across our region, including General Practitioners and Allied Health Professionals. Her strategic approach to role responsibilities provides solid direction for those teams engaged in quality improvement, chronic disease management, digital health, emergency response, improved service integration, corporate communications, and marketing. Deborah is also responsible for directing the Clinical Engagement team, ensuring our professional members’ capabilities are continually enhanced for delivering the right care to our local community at the right time and place.

With over 12 years of experience working as a Practice Manager in medium to large General Practices, Deborah has also worked with the Improvement Foundation (IF), taking part in the Australian Primary Care Collaboratives on two occasions. The experience she gained over this period has translated into a strong and practical understanding of the Primary Care environment and the importance of Quality Improvement for enhancing patient outcomes.

Deborah’s experience at SNHN is inclusive of involvement in the development and rollout of quality improvement programs inclusive of dementia management in general practice and broader chronic disease management programs; the COVID-19 response across the region’s primary care providers inclusive of RACFs, coupled with the later rollout of COVID-19 vaccinations.

Deborah holds a Master’s in Health Management focusing on Quality and Safety in Healthcare and a Graduate Certificate in Health Science.