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Low Intensity Mental Health Services

Medicare Mental Health Check In

Free support for mild mental health challenges.

  • For people aged 16+
  • Up to 6 sessions
  • Available online, by phone, or face-to-face (where available)
  • Group and one-to-one support

How to access: Call 1800 595 212 or visit the website.


Managing Emotions

Learn practical tools to manage stress, anxiety and depression.

  • For adults aged 18+
  • Six weekly group sessions
  • Evidence-based techniques to improve emotional wellbeing
  • Face-to-face program

How to access: Self-referral or online referral form.


Access Plus

Short-term counselling for people experiencing financial hardship.

  • Individual psychological therapy
  • For people with mild to moderate mental health concerns
  • Prioritises underserved and at-risk groups
  • Up to 8 hours of support (or 12 hours through the suicide prevention pathway)

How to access: Speak with your GP or specialist about a referral through Medicare Mental Health.


Psychological Therapies (STARTTS)

Trauma-informed mental health support for refugee communities.

  • For refugees, asylum seekers and people from refugee-like backgrounds
  • Individual and group therapy available
  • Culturally sensitive, trauma-focused care
  • Support tailored to individual needs

How to access: Call (02) 9646 6800.


Lifeline Connect

Free support to help you find the right services and community connections.

  • Available to people of all ages
  • No Medicare card required
  • Help with issues such as loneliness, financial stress, housing, caring responsibilities and major life changes
  • Free, anonymous and non-clinical support

How to access: No referral needed. Drop in or attend a weekly session.

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