Secure Messaging

Health information is now being securely shared digitally between healthcare providers across the primary, acute and community care sectors.

This information includes:

coordinated care plans
referrals
discharge summaries
specialist letters
pathology
diagnostic imaging results

Using Secure Messaging in your practice

Secure Messaging software offers point-to-point sharing of encrypted clinical data. This enables confidentiality of patient records and improves the quality of information flow. It can also significantly reduce overheads related to printing, faxing, mailing and scanning of referrals.

Secure Messaging products:

SNHN can support you or your practice in using secure messaging. If you require further information or assistance, please contact us on digitalhealth@snhn.org.au and (02) 9432 825.

Secure Messaging User Guides

From Jun 2025, only eReferrals accepted for all NSLHD outpatient clinics.

NSLHD is transitioning to electronic referrals for outpatient services by GPs/referrers via secure messaging (HealthLink SmartForms sent through practice software). Fax, email or mail will no longer be accepted.

HealthLink eReferrals are available in major practice software such as Best Practice, Medical Director, Zedmed, Clinic to Cloud and Genie. If you are not using practice software, it is also available via a secure web portal called MyHealthLink.