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  • Assessing the Standards: residential aged care services
    All day
    6 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

7
  • Assessing the Standards: residential aged care services
    All day
    7 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

8
  • Assessing the Standards: residential aged care services
    All day
    8 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

9
  • Assessing the Standards: residential aged care services
    All day
    9 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

10
  • Assessing the Standards: residential aged care services
    All day
    10 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

11
  • Assessing the Standards: residential aged care services
    All day
    11 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

12
  • Assessing the Standards: residential aged care services
    All day
    12 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

13
  • Assessing the Standards: residential aged care services
    All day
    13 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

14
  • Assessing the Standards: residential aged care services
    All day
    14 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

15
  • Assessing the Standards: residential aged care services
    All day
    15 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

16
  • Assessing the Standards: residential aged care services
    All day
    16 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

17
  • Assessing the Standards: residential aged care services
    All day
    17 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

18
  • Assessing the Standards: residential aged care services
    All day
    18 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

19
  • Assessing the Standards: residential aged care services
    All day
    19 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

20
  • Assessing the Standards: residential aged care services
    All day
    20 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

21
  • Assessing the Standards: residential aged care services
    All day
    21 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

22
  • Assessing the Standards: residential aged care services
    All day
    22 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

23
  • Assessing the Standards: residential aged care services
    All day
    23 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

24
  • Assessing the Standards: residential aged care services
    All day
    24 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

25
  • Assessing the Standards: residential aged care services
    All day
    25 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

26
  • Understanding dementia: An introduction
    All day
    26 October 2020-27 November 2020
    WHO IS THE WEBINAR FOR?

    This workshop is designed for Case Staff working in a residential or community care setting.

    WEBINAR OVERVIEW

    This is an introductory module which addresses frequently asked questions about dementia. It focuses on the experience of the person living with dementia and develops understanding of the person’s perspective. It introduces current best practice approaches and challenges staff to reflect on their practice.

    WHY ATTEND?

    At the end of this workshop participants will be able to:

    Define dementia, outline prevalence in Australia and identify risk factors
    List some causes and types of dementia
    Describe common symptoms and the progression of dementia
    Explain the perspective of the person living with dementia – the physical, psychological, social impact of dementia
    Identify key concepts in best practice (dementia as disability, knowing the person, relationship based care, life engagement).

    PRESENTER

    Polly Whitworth – Consultant, Dementia Centre, HammondCare

  • Psychotropic medication and behaviours: Which behaviours are likely to be medication-responsive?
    All day
    26 October 2020-27 October 2020

    WHO IS THIS WEBINAR FOR?

    This session is for clinical staff working in residential care settings.

    WEBINAR OVERVIEW

    This module will support clinical staff to demonstrate leadership on best practice approaches to behaviour management and the appropriate use of psychotropic medication. It recognises the key role of clinical staff in influencing treatment decisions, outcomes and the overall approach to managing behaviour in residential care. The practical translation of knowledge gained in this module will assist care homes to meet the Aged Care Quality Standards (Standard 3 Personal care and clinical care).

    WHY ATTEND?

    At the end of this workshop participants will be able to:

    Describe best practice approaches to behaviour management
    Compare different types of BPSD and the degree of relevance of pharmacological and non-pharmacological interventions
    Summarise the evidence base for psychotropic medications
    Identify general principles of prescribing and advocate for review of medication
    Recognise your role in providing leadership to reduce the inappropriate use of psychotropic medication

    PRESENTER

    Prof Steve Macfarlane – Head of Clinical Services, Dementia Support Australia

  • Assessing the Standards: residential aged care services
    All day
    26 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

27
  • Understanding dementia: An introduction
    All day
    27 October 2020-27 November 2020
    WHO IS THE WEBINAR FOR?

    This workshop is designed for Case Staff working in a residential or community care setting.

    WEBINAR OVERVIEW

    This is an introductory module which addresses frequently asked questions about dementia. It focuses on the experience of the person living with dementia and develops understanding of the person’s perspective. It introduces current best practice approaches and challenges staff to reflect on their practice.

    WHY ATTEND?

    At the end of this workshop participants will be able to:

    Define dementia, outline prevalence in Australia and identify risk factors
    List some causes and types of dementia
    Describe common symptoms and the progression of dementia
    Explain the perspective of the person living with dementia – the physical, psychological, social impact of dementia
    Identify key concepts in best practice (dementia as disability, knowing the person, relationship based care, life engagement).

    PRESENTER

    Polly Whitworth – Consultant, Dementia Centre, HammondCare

  • Psychotropic medication and behaviours: Which behaviours are likely to be medication-responsive?
    All day
    27 October 2020-27 October 2020

    WHO IS THIS WEBINAR FOR?

    This session is for clinical staff working in residential care settings.

    WEBINAR OVERVIEW

    This module will support clinical staff to demonstrate leadership on best practice approaches to behaviour management and the appropriate use of psychotropic medication. It recognises the key role of clinical staff in influencing treatment decisions, outcomes and the overall approach to managing behaviour in residential care. The practical translation of knowledge gained in this module will assist care homes to meet the Aged Care Quality Standards (Standard 3 Personal care and clinical care).

    WHY ATTEND?

    At the end of this workshop participants will be able to:

    Describe best practice approaches to behaviour management
    Compare different types of BPSD and the degree of relevance of pharmacological and non-pharmacological interventions
    Summarise the evidence base for psychotropic medications
    Identify general principles of prescribing and advocate for review of medication
    Recognise your role in providing leadership to reduce the inappropriate use of psychotropic medication

    PRESENTER

    Prof Steve Macfarlane – Head of Clinical Services, Dementia Support Australia

  • Assessing the Standards: residential aged care services
    All day
    27 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

28
  • Understanding dementia: An introduction
    All day
    28 October 2020-27 November 2020
    WHO IS THE WEBINAR FOR?

    This workshop is designed for Case Staff working in a residential or community care setting.

    WEBINAR OVERVIEW

    This is an introductory module which addresses frequently asked questions about dementia. It focuses on the experience of the person living with dementia and develops understanding of the person’s perspective. It introduces current best practice approaches and challenges staff to reflect on their practice.

    WHY ATTEND?

    At the end of this workshop participants will be able to:

    Define dementia, outline prevalence in Australia and identify risk factors
    List some causes and types of dementia
    Describe common symptoms and the progression of dementia
    Explain the perspective of the person living with dementia – the physical, psychological, social impact of dementia
    Identify key concepts in best practice (dementia as disability, knowing the person, relationship based care, life engagement).

    PRESENTER

    Polly Whitworth – Consultant, Dementia Centre, HammondCare

  • Assessing the Standards: residential aged care services
    All day
    28 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

29
  • Understanding dementia: An introduction
    All day
    29 October 2020-27 November 2020
    WHO IS THE WEBINAR FOR?

    This workshop is designed for Case Staff working in a residential or community care setting.

    WEBINAR OVERVIEW

    This is an introductory module which addresses frequently asked questions about dementia. It focuses on the experience of the person living with dementia and develops understanding of the person’s perspective. It introduces current best practice approaches and challenges staff to reflect on their practice.

    WHY ATTEND?

    At the end of this workshop participants will be able to:

    Define dementia, outline prevalence in Australia and identify risk factors
    List some causes and types of dementia
    Describe common symptoms and the progression of dementia
    Explain the perspective of the person living with dementia – the physical, psychological, social impact of dementia
    Identify key concepts in best practice (dementia as disability, knowing the person, relationship based care, life engagement).

    PRESENTER

    Polly Whitworth – Consultant, Dementia Centre, HammondCare

  • Assessing the Standards: residential aged care services
    All day
    29 October 2020-29 October 2020
    ABOUT THE WORKSHOP

    This online workshop is designed to provide participants from residential aged care services with the knowledge, skills and practical experience to undertake a self-assessment and prepare for performance assessment against the Quality Standards.

    The workshop includes practical activities designed to help participants understand the processes undertaken by the Commission during performance assessments; use the Commission’s self-assessment tool to evidence performance; and identify opportunities for improvement.

    Please note: the case studies and content discussed throughout the online workshops are consistent with the content previously delivered through the face-to-face sessions.

    LEARNING OUTCOMES

    Through active participation in this online workshop participants will be able to:

    Understand the principles that inform the Commission’s approach to performance assessment
    Understand and describe how they and other staff contribute to the achievement of quality outcomes for consumers
    Use the self-assessment tool to gather and analyse information to evidence performance against the Quality Standards and/or identify opportunities for improvement
    Contribute effectively to their organisation’s continuous improvement systems.

    TARGET AUDIENCE

    The workshops are aimed at staff from residential aged care homes / organisations including:

    Care / unit / facility / regional managers
    Registered nurses
    Quality managers and coordinators
    Educators and trainers
    Service managers
    Quality managers
    Supervisors and team leaders
    Participants are expected to have a sound knowledge and understanding of the Aged Care Quality Standards and their application.

    COST

    $110 per participant (includes GST).

    Participants must have a reliable internet connection to participate in an online workshop. This is necessary to ensure you can see the workshop content, engage with other participants and take part in the interactive discussions.

30
  • Understanding dementia: An introduction
    All day
    30 October 2020-27 November 2020
    WHO IS THE WEBINAR FOR?

    This workshop is designed for Case Staff working in a residential or community care setting.

    WEBINAR OVERVIEW

    This is an introductory module which addresses frequently asked questions about dementia. It focuses on the experience of the person living with dementia and develops understanding of the person’s perspective. It introduces current best practice approaches and challenges staff to reflect on their practice.

    WHY ATTEND?

    At the end of this workshop participants will be able to:

    Define dementia, outline prevalence in Australia and identify risk factors
    List some causes and types of dementia
    Describe common symptoms and the progression of dementia
    Explain the perspective of the person living with dementia – the physical, psychological, social impact of dementia
    Identify key concepts in best practice (dementia as disability, knowing the person, relationship based care, life engagement).

    PRESENTER

    Polly Whitworth – Consultant, Dementia Centre, HammondCare

31
  • Understanding dementia: An introduction
    All day
    31 October 2020-27 November 2020
    WHO IS THE WEBINAR FOR?

    This workshop is designed for Case Staff working in a residential or community care setting.

    WEBINAR OVERVIEW

    This is an introductory module which addresses frequently asked questions about dementia. It focuses on the experience of the person living with dementia and develops understanding of the person’s perspective. It introduces current best practice approaches and challenges staff to reflect on their practice.

    WHY ATTEND?

    At the end of this workshop participants will be able to:

    Define dementia, outline prevalence in Australia and identify risk factors
    List some causes and types of dementia
    Describe common symptoms and the progression of dementia
    Explain the perspective of the person living with dementia – the physical, psychological, social impact of dementia
    Identify key concepts in best practice (dementia as disability, knowing the person, relationship based care, life engagement).

    PRESENTER

    Polly Whitworth – Consultant, Dementia Centre, HammondCare

November