Digital Health



The Digital Health team at SNHN are helping health practices and professionals stay connected with their patients by offering support with Telehealth.

We are assisting with the installation and set-up of the Telehealth Platform healthdirect Video Call.

healthdirect Video Call is a free telehealth video platform specifically designed for health services.

It is safe, secure, reliable, and fully encrypted for your security and client privacy.

For more information regarding healthdirect Video Call please see the video above.


How to get connected:

Please fill out the form below.

    (* required field)
    Department Sponsor

    Organisation details

    Are you currently using other Telehealth platforms?* e.g. phone calls, zoom, WhatsApp etc. YesNo

    Will you be conducting face-to-face consults as well as telehealth consults?* YesNo

    Clinician and staff access to video call
    Please provide a list of the individuals who will have access to the platform.
    Include their name, role and email address.

    Local Project Lead/Contact for in Office Technical Support
    The person with overall operational responsibility for the implementation and adoption of video consulting using Video Call at your practice.

    Authorised by

    Once you have registered, a member of our Digital Health team will assist you with the connection and set up of telehealth.


    In the meantime here are some things you wish to consider:

    Ensure your Organisation and Patients have access to the following:

    A computer with a webcam, smartphone, tablet or laptop with access to an up to date version of Google Chrome or Safari.

    A microphone – usually built in to most devices or external webcams.

    Speakers/ headsets – speakers are usually built into most laptops, but not necessarily into external webcams.

    Stable internet connection.

    For more information about patient eligibility criteria and MBS item numbers (claimable from 13 March 2020), please click here.

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