Digital Health


My Health Record

My Health Record

My Health Record is an online summary of your key health information. More than 1 in 5 Australians already have one. Over time, My Health Record will bring together health information such as medical conditions, medicines, allergies and test results in one place.

If you are happy for a My Health Record to be created for you by the end of 2018, you don’t need to do anything.

If you would like to learn more about My Health Record and its benefits, or about how to inform the government that you don’t want a My Health Record, visit myhealthrecord.gov.au

There will be a three month period commencing 16 July 2018 when you can inform the Government of your choice to opt out of the My Health Record system. This period has not yet started. If you would like to register for when it does commence, please visit myhealthrecord.gov.au

Health Professionals

General Practitioners

Registration and Software Support

Getting started

  • In order to use the My Health Record system, practices must register through Digital Health Online Forms and obtain the following:
    • Registration with the HI Service to receive a Healthcare Provider Identifier – Organisation (HPI-O).
    • Registration to participate in the My Health Record system
    • A National Authentication Service for Health (NASH) Public Key Infrastructure (PKI) Certificate for My Health Record system access. This is the digital verification tool that unlocks access to My Health Record.
  • If the practice is accessing My Health Record through conformant clinical software, each general practitionermust have their Healthcare Provider Identifier – Individual (HPI-I) stored in the software.

Software support and training

Practice Incentives Program (PIP) eHealth Incentive

  • The Practice Incentives Program (PIP) eHealth Incentive aims to encourage general practices to keep up to date with the latest developments in digital health and adopt new digital health technology as it becomes available. It aims to help practices improve administration processes and patient care.
  • To be eligible to participate in the PIP, a practice must be accredited or registered for accreditation, against the Royal Australian College of General Practitioners (RACGP) Standards for General Practices. PIP is administered by the Department of Human Services on behalf of the Department of Health.
  • There are certain requirements that a practice must fulfil to be eligible to receive the eHealth Incentive. More information can be found on the Department of Human Services website.
  • For general information about the PIP, contact the Department of Human Services via:


Allied Health

Contact us to request a My Health Record education session

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