Primary Care Advancement Coordinator (PCAC)

The Primary Care Advancement Coordinator (PCAC) is responsible for engaging with primary care providers and other relevant stakeholders, supporting them to improve patients’ outcomes and experience with the healthcare system.

You will work as part of a team who work with the local providers in a defined geographical region and each with a different area of expertise.

Key outcomes;

  • Allocated primary healthcare practices and providers are identified and their profiles accurately managed via the client relationship management (CRM) database.
  • Allocated practices are engaged with Sydney North Health Network (SNHN) and receive value from the services provided.
  • Allocated practices are supported to develop their capacity and capability to deliver high quality, safe, evidenced-based care to their communities.


The ideal candidate will have the following:


  • Tertiary health-related qualifications e.g. nursing, allied health, health science, social service, practice management or equivalent experience working in a primary care setting·
  • Demonstrated success as a professional in a primary care setting (e.g. practice manager, practice nurse, aged care organisation) or liaising with practitioners i.e. acute care sector, e-Health/IT or pharmaceutical/medical/diagnostic sales.
  • Strong demonstrated understanding of primary healthcare in an Australian setting
  • Relationship building and management skills
  • Knowledge of or experience in implementing quality improvement methodologies
  • Project or program management skills
  • Demonstrated high level of communication skills, both written and oral



  • Account management experience and/or demonstrable experience in delivery of services through establishing professional relationships.
  • Knowledge of behaviour change and/or change management principles
  • Academic detailing and/or facilitation skills
  • Knowledge and understanding of health service commissioning
  • Experience working for a Not for Profit or government funded organisation.
  • Specialist knowledge and experience in one or more of the Government’s key program priority areas.



A base salary commensurate with the not-for-profit sector will be provided and as a not-for-profit, attractive salary packaging options are available.


Special conditions

The role will be for the period up to June 30, 2024 in line with funding arrangements. You will require some flexibility in your work schedule to meet business needs which may require out of hours work.

Successful candidates will be required to consent to a National Criminal Record, Reference and potentially Working with Children Checks if a requirement of the role.

If this exciting new role is for you please attach your resume and covering letter addressing the essential and desirable criteria within this advertisement.

If you would like to know more about this role, please contact, Sue Barry, Primary Care Advancement Manager email: sbarry@snhn.org.au


Sydney North Health Network is an equal opportunity employer.

Please submit your application as soon as possible to recruitment@snhn.org.au

SNHN may take the opportunity to progress applications prior to the nominated closing date where appropriate.


Applications close 27th October 2021


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