Education Videos


Aged Care Education Videos

Aged Care Education Videos

Found 14 videos.

Polypharmacy and the impact on older people

Tuesday 22 November 2022

This webinar addresses Polypharmacy and the impact on older people.

Through discussion and case studies, participants will gain understanding of practical tools/steps that GPs/nurses can take in identifying when patients require a medication review and practical steps in making that happen

Also reflect on the impact that social isolation has on older people.

* G-Meds tool (about)

* What triggers medication review? Hospital Discharge / health incident

Learning Outcomes:

  • Recognise and respond to the impacts of polypharmacy on frailty/older people
  • Develop a comprehensive management plan around deprescribing and medication management/reviews
  • Assess and manage Polypharmacy/medication reviews with dementia patients to ensure continunity of patient care


Prof Sarah Hilmer | Geriatrician

Sarah is a Clinical Pharmacologist and Geriatrician at Royal North Shore Hospital. She is also a Conjoint Professor of Geriatric Pharmacology, Northern Clinical School, The University of Sydney.

Honorary Prof Dimity Pond | General Practitioner

Dimity is passionately interested in Aged Care and Dementia. She provides comprehensive general medical care to babies, children, young adults and the elderly. She is a specialised general practitioner and is an Honorary Professor at Western Sydney, University of Tasmania and University of New England.

Social Isolation and the Impact on Older People

Tuesday 25 October 2022

Through discussion and case studies, viewers will be equipped with tools and tips for GPs and Practice Nurses to connect older people to local community hubs and support networks.

Discussion includes the Social/Medical aspects and the interaction between the two and how they impact social isolation for older people.

Learn practical tools/steps that GPs can take to link patients up to services/support.

Learning Outcomes:

  • Recognise and proactively respond to the impact of social isolation on older people
  • Differentiate the need for medical or social prescription when working with patients experiencing social isolation
  • Compare available services that promote social interaction and evaluate these against the lifestyle and needs of patients


Dr Stephen Ginsborg | General Practitioner
Dr Stephen Ginsborg is a GP with interests include mental health, and elder, palliative and intergenerational care. He cares for all ages, but the challenges of ageing have great resonance for him in his work. He is committed to developing strategies that assist community, GPs and other health care professionals to offer options for people, based on compassionate care in a manner and place of their choice.

Dr James Ibraham | General Practitioner
Dr James Ibrahim is a GP and Director of Terrey Hills Medical Centre. He is the current Chair of the RACGP Social Prescribing Specific Interest Group and Sydney North Health Network AOD clinical lead. On a mission to personalise primary care.


Social Isolation Services List

Useful Weblinks





MBS item numbers for Older Persons in the community including Case Conferencing

Wednesday 19 October 2022

Aimed at providing an overview of the Benefits to patient outcomes of using case conferencing and the MBS items available to support and provide care to the elderly population (living in the community, not those in residential aged care).

The MBS items discussed include:

  • 75+ Health assessments- full comprehensive review of patient’s health, social, mental and physical health
  • Care plans and team care arrangements- plans to provide appropriate referrals to allied health workers
  • Home medication reviews- full review of medications to prevent any hospital risks due to medication mismanagement
  • Case conferencing- service provision of multidisciplinary team meetings to work collaboratively to ensure best outcomes for patients
  • DVA specific programs such as Coordinated Veterans Care Program and Allied health cycles of care- both of which are aimed at reducing hospital admission and support provision
  • Mental Health Plans- the provision of a mental health plan to access psychological services in the elderly who may be suffering from any type of mental health condition (depression most common)

All of these programs focus on identifying health concerns within the elderly and providing support through referrals to allied health services appropriate to the person’s needs.

GPs and Practice Nurses/Support staff will learn how to make time to ‘book in case conferencing’ to utilise item numbers and improve patient outcomes.

Learning Outcomes:

  • Identify and manage a patient or group of patents that is making recurrent presentations to hospital (ED) through available support services
  • Utilise appropriate MBS item number/s to ensure provision of support through referrals to allied health services appropriate to the patients’ needs
  • identifying health concerns within the elderly through better understanding of MBS item numbers
  • Outline effective referral pathways and options to ensure continuity of patient care


Wendy O’Meara | Primary Health Education Consultant


Elderly Australians MBS Presentation

Desktop Guide to Chronic Disease Management and MBS Item Numbers


CVC Providers

Behavioural and Psychological Symptoms associated with Dementia and dealing with challenging behaviours

Tuesday 19 July 2022

This webinar assists GPs and other practitioners with the Detection of Dementia and the management of Behavioural and Psychological Symptoms of Dementia (BPSD).

Through a series of case studies, viewers will be provided with skills to assistin the early detection of dementia in patients, alongside aid in determining appropriate referrals for health and support services in at risk patients.

In discussing SNHN Programs, LHD initiatives and the use of HealthPathways, viewers will modernise skills in assessing and treating the most common behavioural and psychological symptoms associated with dementia, including the impact on family or carers.

Learning Outcomes:

  • Utilise course information to determine, access, and designate appropriate health and support service referrals
  • Recognise the early signs of dementia in patients and understand what servies are available for referral
  • Recognise the most common behavioral and psychological symptoms associated with dementia (BPSD)
  • Identify how symptoms present and how to manage
  • Critique recommended pharmacological options available, including their indications, to treat some of the behaviors


Prof Sue Kurrle | Geriatrician

Prof Kurrle is with the Faculty of Medicine and Health at the University of Sydney and Director at the Cognitive Decline Partnership Centre. She is also Geriatrician and Clinical Director at the division of Rehabilitation And Aged Care at Hornsby Ku-ring-gai Hospital and Community Services.

Marie Alford | Head of Dementia Professional Services, Dementia Support Australia (DSA)

Marie is the Head of Dementia Centre Services, HammondCare at The Dementia Centre. In this role Marie leads the delivery and operations of programs including Dementia Support Australia. She is responsible for projects across The Dementia Centre with a focus on improving the quality of life for people in need.

More Information:

For more information, please visit the SNHN dementia webpage


SNHN Support Information Access Slides

Prof Sue Kurrle Presentation – Management of behaviours and psychological symptoms of dementia

Prof Marie Alford Presentation – Dementia Support Australia: Supporting when behaviour impacts care

Dementia webpage

Ageing and Dementia in People with Intellectual Disability

Thursday 9 December 2021

This CPD Activity that aims to improve the capacity of general practitioners to provide health care to people with intellectual disability with complex health needs.


Dr Seeta Durvasula | Clinical Director, NSLHD Intellectual Disability Health Service

Seeta Durvasula is a medical practitioner who has been consulting in intellectual disability medicine for more than 25 years.  She is the Clinical Director of two specialised multidisciplinary health clinics in Sydney for children and adults with intellectual disability.  She is a Senior Lecturer in Developmental Disability Health, Northern Clinical School, Faculty of Medicine and Health, University of Sydney.  Seeta’s research interests are in mortality, ageing and frailty, and health outcomes in people with intellectual disability.

Mental Health Matters: Recognising a Resident with Depression or Anxiety

Thursday 4 November 2021


  • Stephanie Farquharson, Mental Health Practitioner.
  • Tilu Philip, Registered Nurse from the Anglicare Emotional Wellbeing for Older Persons Team.

Supporting Palliative Care Patients in Residential Care: Deprescribing, Pain Management & Anticipatory Medications in Palliative Care

Thursday 4 November 2021

This webinar provides an update on Palliative Care in the Northern Sydney region. Topics include Deprescribing, Pain Management & Anticipatory Medications in Palliative Care. Including information on Palliative Care Outcomes Collaboration (PCOC) tools and Palliative Care Needs Rounds


Professor Katy Clark | Clinical Director of Palliative Care, NSLHD

Professor Clark is the current Clinical Director of Palliative Care for Northern Sydney Local Health District. Katy is a Palliative Care physician who has worked as a clinician, manager, teacher, and researcher in palliative care


Prof Claire Johnson – RN, Ph

Professor Claire Johnson is the national director of the Palliative Aged Care outcomes Program (PACOP) at the Australian Health Services Research Institute. Claire will lead the development and implementation of PACOP to promote excellence in end of life care in residential aged care. In previous roles, including the Vivian Bullwinkel Chair of Palliative Care Nursing (Monash University) and Clinical Lead for End of Life Care (Eastern Health, Melbourne), Claire directed an extensive portfolio of clinical, behavioural and translational research to improve the quality and safety of care for people diagnosed with a life-limiting illness and of their families.


Carolyn Moir, Palliative Care Consultant BaptistCare

Carolyn has many years’ experience as a registered nurse; with post graduate qualifications in nursing management, adult education, business and palliative care. Her role as a Clinical Consultant Palliative Care in the BaptistCare in the Care Development Unit includes supporting and leading improvements in palliative care, clinical governance, policy development and key projects across 18 RCFs. Carolyn developed and rolled out the BaptistCare Palliative Approach called the Affirm, Balance and Comfort stages. With a strong research focus Carolyn has engaged the organisation in PCOC (PACOP), ELDAC and PACCS projects. Carolyn is in the final testing stage of developing a dementia EoLC tool as a doctoral candidate at the University of Notre Dame, Sydney.


Peter Hakewill, CMO, Dr’s on Call

Dr Peter Hakewell has close to 40 years of clinical medical experience, in a vast majority of clinical settings, giving him unparalleled experience in leading our team of doctors to treat patients in a wide variety of settings and fields. Peter is the founder of MSF Australia (Médecins Sans Frontieres – Doctors without Borders), having also spent close 20 years with MSF and the UNHCR, he has been posted to some of the most remote, underprivileged and medically challenging locations in the world, such as Rwanda, Afghanistan and Ethiopia. Since returning to Australia, he has turned his focus to providing medical care to those in need within the local community with a strong focus on the elderly and mental health.


Gay Lavery CNC QEOLC Project

Gay is a Palliative Care Nurse Consultant with Hammond Care.

Gay has many years’ experience as a Registered Nurse in the community; with post graduate qualifications in Midwifery, Tresillian, Cancer Nursing & Palliative care. She has worked in Community Palliative Care for Hammond Care for the past 10 years, supporting clients at home, in RACF & providing In reach services to local hospitals.

Her current role is with the Primary Health Network Palliative Care Quality End of Life Project (PCQEOL Project). This includes supporting RACF with identifying Residents who would benefit from Palliative approach to their care using Palliative Care Needs Rounds & PCOC’s assessment tools.


Transitional Nurse Practitioners: Palliative Aged Care:

Alyssa Kim is a Palliative Aged Care Transitional Nurse Practitioner within Northern Sydney Local Health District, based at Royal North Shore and Ryde Hospital, covering the lower North Shore region. Alyssa worked in the Drug & Alcohol service, community palliative care, Residential Aged Care Facility (RACF) outreach service in the Sydney Local Health District. Alyssa has provided care for palliative symptom management and support as well as a comprehensive assessment for residents in RACF in particular individuals with advanced dementia. She also actively participated in Advanced Care Planning review alongside family conferences in the residential aged care facility to discuss goals of care and preferred end-of-life care pathway.


Kelly Arthurs is a Palliative Aged Care Transitional Nurse Practitioner within the Northern Sydney Local Health District, based on the Northern Beaches. She has over 18 years of experience working in Palliative Care as a Clinician and Educator. Kelly has provided symptom management and end of life care in various settings including: Palliative Care Units, the Community, Aged Care, and Private and Public Hospital Consultation. Kelly has extensive experience in mentoring and delivering education for nurses, care workers, and General Practitioners in palliative care and advance care planning. More recently Kelly’s focus has been on improving quality end of life care for people living with dementia.


Sushila Khadka is a Palliative Aged Care Transitional Nurse Practitioner within Northern Sydney Local Health District, based at Hornsby Hospital, covering the upper north shore region. Sushila has over 10 years’ experience in aged care and critical care, including the last 3 years’ as Chronic Health and Palliative Care Clinical Nurse Consultant for an aged care provider.  During her time as Palliative Care Clinical Nurse Consultant, she has provided care to residents with symptom management and end of life care. She has experience supporting families and staff at the residential aged care facilities with education, advance care planning and implementing Palliative Care Needs Rounds to some facilities. Sushila is dedicated to improving end of life care experience and creating capacity within residential aged care facilities to enhance palliative care.



Healthy Ageing and Frailty Webinar: Do You Know How to Make a Difference?

Thursday 26 August 2021

This webinar covered assessment of older people in order to understand the impact of frailty on patients and how early identification and targeted intervention can reduce frailty. This will help you make a difference to avoid inappropriate hospital admissions, keep people well and at home for longer and reduce their need for RACF placement. This education session will discuss a simple frailty screening tool and how you can make a difference to address the reversible contributing factors of frailty in your day to day practice. You will learn, its “never too late to build muscle!”


  • Professor Sue Kurrle, GeriaTtrician, Faculty of Medicine, University of Sydney, and Director, Staff Specialist and Geriatrician at Hornsby Ku-ring-gai Hospital and Community Services.
  • Dr Chris Bollen, is a general Practitioner in South Australia and was Director GP Training at Queen Elizabeth Hospital for 12 years. He is the director of BMP Healthcare Consulting, helping organisations to deliver safe and effective care. Areas of expertise include systems for chronic disease management, doctors’ health, care of older people, the primary health care/community/hospital interfaces, quality improvement and change leadership.
  • Jane Bollen, Registered Nurse, has worked as a general practice nurse in Adelaide for the past 10 years. Jane set up a Healthy Ageing Clinic at her practice with the aim to deliver more planned and structured care, use GP and nurse time more effectively, and to give enhanced access to those patients facing barriers to care.


Navigating Frailty and Aged Care – Guiding Patients and their Families through Available Services

Wednesday 7 July 2021

Topic Areas

  • A new local Specialist Geriatric Outreach service to support general practice.
  • The launch of our new Frailty screening app.
  • How to utilise the new HealthNavigators service to help you find local services.
  • General tips on the management of frail and older people and local aged care service navigation.


  • Dr Yog Chopra, Staff Specialist Geriatric & General Medicine, Hornsby Ku-Ring-Gai Hospital.
  • Dr Praveenn (Prav) Sivabalan, Geriatrician, Royal North Shore Hospital.
  • Dr Linda Xu, Geriatrician and General Physician.
  • Omar Haidar, Clinical Nurse Specialist, Uniting Nth Sydney Home and Community Care.
  • Jane Meccelli, Social Worker and Relationships Manager, Yourside.
  • Video from Dr Gillian Meyer, Geriatrician, Mona Vale Geriatric Evaluation and Management (GEM) Unit.

Sydney North Older Persons Network What are Compassionate Communities and Compassionate Cities?

Thursday 13 May 2021


Dr Stephen Ginsborg, General Practitioner.

Breaking News! Royal Commission into Aged Care Report to be Released – Let’s Talk About it

Wednesday 10 March 2021


  • De Stephen Ginsborg.
  • Marika Kontellis.

Dementia Webinar: Behavioural and Psychological Symptoms Associated with Dementia

Thursday 24 September 2020


Dr Allan Shell, Academic GP and Visiting Fellow (UNSW Australia).


Click here to review the presentation.

Sydney North Older Persons Network – Suicide in Late Life: The Impact of COVID-19

Wednesday 26 August 2020

Management of Responsive Behaviours (BPSD’s)

Wednesday 2 October 2019