Education Videos


Aged Care Education Videos

Aged Care Education Videos

Found 20 videos.

My Health Record for Aged Care

Wednesday 14 February 2024

This webinar provides an overview of the My Health Record system and the key information it contains, including the benefits of use for aged care health providers and how residents and their representatives can use and manage their records. It will also explain how aged care services and their authorised staff can access the My Health Record system.

Intended audience is primary care clinicians, managers and nursing staff working in residential aged care homes.

Learning Outcomes:

  • Describe the My Health Record system, its benefits to aged care patients/residents and what it contains
  • Outline how healthcare providers and consumers can access the My Health Record
  • Describe the security and privacy measures of the My Health Record system
  • Outline how an organisation can register to use the My Health Record
  • Describe My Health Record authorised and nominated representatives
  • Outline an example journey of an aged care resident and their healthcare providers using the My Health Record

Geriatrician Outreach for GPs with Complex Elderly Patients

Tuesday 6 February 2024

This session discusses common issues in the management of complex older patients and education on services available to support GPs and their older patients.

– Dementia and Driving – case study and education – Dr Alexandra Annesley
– Deprescribing – case study and education – Dr Praveenan Sivabalan
– Frailty – case study and education – Dr Linda Xu
– Keeping Well and Independent Program – Dr Charbel Badr
– Question and Answer with Geriatrician Outreach to GP Geriatricians panel

The Geriatrician Outreach to GP Service has been developed to help identify older people 75 years and over who are at risk of hospitalisation, provide more proactive care and enhance service access for these patients.

The service works closely with the Keeping Well and Independent Program which is a Quality Improvement Program that assists GPs in early identification of their older patients who are at risk of deterioration and frailty and provides support for their management through care coordination.

Both services form part of the Collaborative Commissioning program, jointly funded by Northern Sydney Local Health District and Sydney North Health Network.

Aims of the Geriatrician Outreach to GP Service include:
1. Support GPs to better manage their complex elderly patients
2. Providing proactive care to elderly patients at risk of hospitalisation

Learning Outcomes:

  • Discuss the principles of Geriatrician Outreach and Keeping Independent and Well Programs
  • Examine Reviewing Program performance through case studies
  • Distinguish common issues encountered with Elderly patients including Deprescribing, Behavioural and Psychological Symptoms of Dementia and Frailty.


– Dr Alexandra Annesley
– Dr Praveenan Sivabalan
– Dr Linda Xu, Geriatrician and general physician
– Dr Charbel Badr, General Practitioner

More Information:

Keeping well and Independent Services


Geriatrician Outreach for GPs with Complex Elderly Patients Presentation

Updates in Osteoporosis Management

Tuesday 10 October 2023

This webinar provides an update on current therapies for osteoporosis highlighting current trends in sequential approaches to osteoporosis management.

It describes the role of the Ryde Hospital osteoporosis refracture prevention service and fracture liaison service in supporting primary care.

The webinar also addresses and describes the  treatment gaps pertaining to osteoporosis including misinformation about osteoporosis.

Learning Outcomes:

  • Screening and management of osteoporosis in General Practice
  • Implement the use of antiresorptive and anabolic therapies in osteoporosis
  • Identify areas in general practice for collaboration with fracture liaison services


Dr Yoges Venugopal, Endocrinologist, MBBS, MRCP(UK), FRCP(Lon), FRACP
Dr Venugopal qualifications include subspecialty certification in Endocrinology and Diabetes from the Federation of Royal Colleges of Physicians of the United Kingdom.  Dr Venugopal has been a consultant endocrinologist with Queensland Health, working as the clinical lead and coordinator for diabetes and endocrine services in the Mackay region before moving to NSW. At present, she is appointed as a staff specialist at Ryde Hospital in the Osteoporosis refracture prevention services.

Karen Thomas, Senior Physiotherapist.
Karen is a senior Physiotherapist with over 30 years of experience in adult rehabilitation including orthopaedic geriatric, aquatic physiotherapy, and musculoskeletal caseloads. She is committed to health coaching and incorporating exercise prescribing as an ongoing lifestyle intervention. Karen is currently employed within the Northern Sydney Local Health District as the fracture liaison coordinator, part of the  Osteoporosis Refracture Prevention Service (ACI).

Dementia in Primary Care – Detection, Management and Latest Advances

Wednesday 9 August 2023

This webinar focuses on the Detection, Management and the Latest Advances in Dementia, presented by Professor Henry Brodaty, an internationally recognised authority on ageing and dementia.

Prof Brodaty discusses the diagnosis and management pathway, including the challenges faced in primary care, and provides an update on the latest advances in treatment options.

Learning Outcomes:

  • Recognise the importance of a timely diagnosis and the barriers to diagnosis
  • Identify cognitive concerns in general practice
  • Establish and implement effective management plans
  • Examine latest advances in dementia treatments
  • Demonstrate enhanced local dementia support health pathways


Scientia Professor Henry Brodaty | Scientia Professor of Ageing and Mental Health, University of NSW; Consultant Psychogeriatrician, Aged Care Psychiatry and Head of the Memory Disorders Clinic, Prince of Wales Hospital.

Scientia Professor of Ageing and Mental Health, Co-Director of the Centre for Healthy Brain Ageing, UNSW.

As well as being a prolific researcher, Henry is a senior psychogeriatrician within Aged Care Psychiatry and Head of the Memory Disorders Clinic at Prince of Wales Hospital.

He is a member of the Expert Advisory Panel for NHMRC National Institute for Dementia Care and has served on several New South Wales and Commonwealth committees related to ageing and dementia.

Let’s Get to the Bottom of IAD and PI’s in Aged Care

Thursday 8 June 2023

This webinar is designed to help you understand the implications of pressure injuries(PI’s) and incontinence associated dermatitis (IAD) and how these apply to the new Department of Health and Aged Care quality indicators introduced on the 1st April 2023.

In this webinar, participants will:
• Find out more about the scope of the problem in aged care
• Identify the difference between IAD and PIs
• Learn about prevention and management strategies for IAD


Dr Michelle Gibb | Founder and Director of Wound Specialist Services

Michelle is a nationally and internationally recognised wound expert and nurse leader with a passion for improving patient outcomes. Michelle has a Doctor of Philosophy, Masters of Nursing Science (Nurse Practitioner), Masters of Wound Care, Bachelor of Nursing and almost 20 years’ career experience in the specialty of wounds in a range of health service contexts. Michelle is a key opinion leader in the specialty of wounds and is dedicated to improving patient outcomes through her caring and compassionate approach combined with advanced skills gained through extensive experience and education.

Managing Pain: A Comprehensive Collaborative Approach in Residential Aged Care Facilities

Wednesday 7 June 2023

This webinar focuses on the issue of pain in the frail RACF resident. Topics include assessing and recognising pain in the cognitively impaired (including the use of non-verbal pain scales), safe and appropriate prescribing in the frail and elderly, managing pain at the very end of life and opioid conversion principals. Home visiting physiotherapist, Seyed Majlessi, discusses the new model of addressing persistent pain and the collaboration needed for successful outcomes. We also touch on what to look out for to reduce medication misadventures and miscommunication during patient transfers, particularly between hospital and the RACF.

Learning Outcomes:

  • Assess, recognise and respond to pain in the cognitively impaired patient (including the use of non-verbal pain scales)
  • Formulate safe and appropriate prescribing in the frail and elderly patients
  • Implement pain management at the very end of life
  • Examing opioid conversion principals including different formulations, strength and routes of administration
  • Discuss new strategies to manage chronic pain


Professor Katherine Clark | Clinical Director of Palliative Care, NSLHD
Professor Clark is the current Clinical Director for Northern Sydney Local Health District. Katy is a Palliative Care physician who has worked as a clinician, manager, teacher and researcher in palliative care.

Dr Sara Qayyum | Palliative Care Physician

Seyed Faraz Majlessi | Physiotherapist

Faraz Majlessi is an APA Musculoskeletal Physiotherapist and clinical educator. He founded MoveImprove Performance, providing specialized physiotherapy, exercise physiology, and acupuncture to seniors in their own homes. Faraz’s expertise lies in persistent pain management for the elderly. He has a passion for improving seniors’ quality of life and employs a holistic model of care that is less commonly practiced in Australia.

Palliative Aged Care Supportive Service (PACSS)

  • Kelly Arthurs, Transitional Nurse Practitioner
  • Alyssa Kim, Transitional Nurse Practitioner
  • Sushila Khadka, Nurse Practitioner, Palliative Care


Thursday 11 May 2023


Prof Sue Kurrle | Geriatrician

More Information:

Powerpoint Presentation: Aging Successfully


Transcript of video

Powerpoint Presentation: Aging Successfully, by Prof Sue Kurrle

Advance Care Planning: an essential component of healthcare in the 21st century

Thursday 23 March 2023

This recording would be of interest to General Practitioners, Nurse Practitioners, Practice Nurses, Allied Health Professionals and Residential Aged Care Facility staff interested in or wanting to know more about Advance Care Planning, presented by Associate Professor Will Cairns.

The presentation explores the role of Advance Care Planning (ACP) in healthcare. Modern medicine can extend life and enhance quality, at times it may prolong life with little or no ‘quality’ of life as defined by the person living it. ACP helps patients, families (and healthcare workers) navigate the maze of choices they are faced with by exploring values, goals, hopes and preferences, and matching them with the medical interventions available.

While ACP may seem time consuming, complex treatment for serious illnesses requires patient understanding of the nature of their illness, likely benefits and potential burdens of treatment. Many people approaching end of life have clear ideas about how they wish to be cared for, and their clinicians need to know.

ACP is a dialogue between the clinician and their patient (or their substitute decision-maker). The implementation of ACP requires that patient choices are discussed, documented then communicated to those who are providing their care.

No doctor is better equipped for supporting the patient through the lifelong process of ACP than their GP who has known them for a long time.

Learning Outcomes:

  • Describe the important role of Advance Care Planning (ACP) across the age spectrum
  • Explain how ACP supports patients to receive the care they prefer, and doctors to deliver it
  • Engage and communicate with patients, and their families, in order to achieve best and/or preferred healthcare outcomes from the options that are available.
  • Recognise the various ACP documents in use in your community, and how they are used


Associate Professor Will Carins | Palliative Medicine Specialist

Associate Professor Will Cairns OAM is an Associate Professor at James Cook University in Brisbane and Consultant at Emeritus Palliative Medicine at Townville University Hospital, where he has he has lived and worked in since 1978.

Among other things, he has been a member of the board of PCQ (PCAQ at the time), President of the ANZSPM, President of the Australasian Chapter of Palliative Medicine, coordinated the Application to the Australian Medical Council for the recognition the specialty of Palliative Medicine, and was a member of the AMC writing group for Good Medical Practice: a code of conduct for doctors in Australia.

In recent years he has written broadly on issues of care at the end of life and the role of palliative care in disaster management, including the challenges of triage when that becomes necessary in disasters such as pandemics. Will is a founding member of the Australian COVID-19 Palliative Care Working Group.

Dr Stephen Ginsborg | General Practitioner

Dr Stephen Ginsborg is a general practitioner working on the Northern Beaches of Sydney for over 40 years. He is a Board Member of Sydney North Primary Health Network (PHN). He also sits on the Boards of Community Care Northern Beaches (CCNB), Manly Warringah Division of General Practice, and Kamaroi School.

His interests include mental health, and elder, palliative and intergenerational care. He cares for all ages, but the challenges of ageing have great resonance for him in his work. He is committed to developing strategies that assist community, GPs and other health care professionals to offer options for people, based on compassionate care in a manner and place of their choice.

Stephen liaises with and learns from his local Aboriginal and Torres Strait Islander community. For many years he has been working with Groundswell to bring the Compassionate Communities model of care to Australia.

More Information:

Conversation Starter_Advance Care Planning Australia

Dr Stephen Ginsborg_Advance Planning Webinar_23 March 2023

Dr Will Cairns_Advance Care Planning Webinar_ 23 March 2023


Suggested Reading by Dr Will Cairns

Suggested Reading by Dr Stephen Ginsborg

Additional suggested reading can be found on the Advance Care Planning Australia website, along with a ‘Conversation Starter’ tool attached https://www.advancecareplanning.org.au/understand-advance-care-planning/resources


Polypharmacy and the impact on older people

Tuesday 22 November 2022

This webinar addresses Polypharmacy and the impact on older people.

Through discussion and case studies, participants will gain understanding of practical tools/steps that GPs/nurses can take in identifying when patients require a medication review and practical steps in making that happen

Also reflect on the impact that social isolation has on older people.

* G-Meds tool (about)

* What triggers medication review? Hospital Discharge / health incident

Learning Outcomes:

  • Recognise and respond to the impacts of polypharmacy on frailty/older people
  • Develop a comprehensive management plan around deprescribing and medication management/reviews
  • Assess and manage Polypharmacy/medication reviews with dementia patients to ensure continunity of patient care


Prof Sarah Hilmer | Geriatrician

Sarah is a Clinical Pharmacologist and Geriatrician at Royal North Shore Hospital. She is also a Conjoint Professor of Geriatric Pharmacology, Northern Clinical School, The University of Sydney.

Honorary Prof Dimity Pond | General Practitioner

Dimity is passionately interested in Aged Care and Dementia. She provides comprehensive general medical care to babies, children, young adults and the elderly. She is a specialised general practitioner and is an Honorary Professor at Western Sydney, University of Tasmania and University of New England.

Social Isolation and the Impact on Older People

Tuesday 25 October 2022

Through discussion and case studies, viewers will be equipped with tools and tips for GPs and Practice Nurses to connect older people to local community hubs and support networks.

Discussion includes the Social/Medical aspects and the interaction between the two and how they impact social isolation for older people.

Learn practical tools/steps that GPs can take to link patients up to services/support.

Learning Outcomes:

  • Recognise and proactively respond to the impact of social isolation on older people
  • Differentiate the need for medical or social prescription when working with patients experiencing social isolation
  • Compare available services that promote social interaction and evaluate these against the lifestyle and needs of patients


Dr Stephen Ginsborg | General Practitioner
Dr Stephen Ginsborg is a GP with interests include mental health, and elder, palliative and intergenerational care. He cares for all ages, but the challenges of ageing have great resonance for him in his work. He is committed to developing strategies that assist community, GPs and other health care professionals to offer options for people, based on compassionate care in a manner and place of their choice.

Dr James Ibraham | General Practitioner
Dr James Ibrahim is a GP and Director of Terrey Hills Medical Centre. He is the current Chair of the RACGP Social Prescribing Specific Interest Group and Sydney North Health Network AOD clinical lead. On a mission to personalise primary care.


Social Isolation Services List

Useful Weblinks





MBS item numbers for Older Persons in the community including Case Conferencing

Wednesday 19 October 2022

Aimed at providing an overview of the Benefits to patient outcomes of using case conferencing and the MBS items available to support and provide care to the elderly population (living in the community, not those in residential aged care).

The MBS items discussed include:

  • 75+ Health assessments- full comprehensive review of patient’s health, social, mental and physical health
  • Care plans and team care arrangements- plans to provide appropriate referrals to allied health workers
  • Home medication reviews- full review of medications to prevent any hospital risks due to medication mismanagement
  • Case conferencing- service provision of multidisciplinary team meetings to work collaboratively to ensure best outcomes for patients
  • DVA specific programs such as Coordinated Veterans Care Program and Allied health cycles of care- both of which are aimed at reducing hospital admission and support provision
  • Mental Health Plans- the provision of a mental health plan to access psychological services in the elderly who may be suffering from any type of mental health condition (depression most common)

All of these programs focus on identifying health concerns within the elderly and providing support through referrals to allied health services appropriate to the person’s needs.

GPs and Practice Nurses/Support staff will learn how to make time to ‘book in case conferencing’ to utilise item numbers and improve patient outcomes.

Learning Outcomes:

  • Identify and manage a patient or group of patents that is making recurrent presentations to hospital (ED) through available support services
  • Utilise appropriate MBS item number/s to ensure provision of support through referrals to allied health services appropriate to the patients’ needs
  • identifying health concerns within the elderly through better understanding of MBS item numbers
  • Outline effective referral pathways and options to ensure continuity of patient care


Wendy O’Meara | Primary Health Education Consultant


Elderly Australians MBS Presentation

Desktop Guide to Chronic Disease Management and MBS Item Numbers


CVC Providers

Behavioural and Psychological Symptoms associated with Dementia and dealing with challenging behaviours

Tuesday 19 July 2022

This webinar assists GPs and other practitioners with the Detection of Dementia and the management of Behavioural and Psychological Symptoms of Dementia (BPSD).

Through a series of case studies, viewers will be provided with skills to assistin the early detection of dementia in patients, alongside aid in determining appropriate referrals for health and support services in at risk patients.

In discussing SNHN Programs, LHD initiatives and the use of HealthPathways, viewers will modernise skills in assessing and treating the most common behavioural and psychological symptoms associated with dementia, including the impact on family or carers.

Learning Outcomes:

  • Utilise course information to determine, access, and designate appropriate health and support service referrals
  • Recognise the early signs of dementia in patients and understand what servies are available for referral
  • Recognise the most common behavioral and psychological symptoms associated with dementia (BPSD)
  • Identify how symptoms present and how to manage
  • Critique recommended pharmacological options available, including their indications, to treat some of the behaviors


Prof Sue Kurrle | Geriatrician

Prof Kurrle is with the Faculty of Medicine and Health at the University of Sydney and Director at the Cognitive Decline Partnership Centre. She is also Geriatrician and Clinical Director at the division of Rehabilitation And Aged Care at Hornsby Ku-ring-gai Hospital and Community Services.

Marie Alford | Head of Dementia Professional Services, Dementia Support Australia (DSA)

Marie is the Head of Dementia Centre Services, HammondCare at The Dementia Centre. In this role Marie leads the delivery and operations of programs including Dementia Support Australia. She is responsible for projects across The Dementia Centre with a focus on improving the quality of life for people in need.

More Information:

For more information, please visit the SNHN dementia webpage


SNHN Support Information Access Slides

Prof Sue Kurrle Presentation – Management of behaviours and psychological symptoms of dementia

Prof Marie Alford Presentation – Dementia Support Australia: Supporting when behaviour impacts care

Dementia webpage

Ageing and Dementia in People with Intellectual Disability

Thursday 9 December 2021

This CPD Activity that aims to improve the capacity of general practitioners to provide health care to people with intellectual disability with complex health needs.


Dr Seeta Durvasula | Clinical Director, NSLHD Intellectual Disability Health Service

Seeta Durvasula is a medical practitioner who has been consulting in intellectual disability medicine for more than 25 years.  She is the Clinical Director of two specialised multidisciplinary health clinics in Sydney for children and adults with intellectual disability.  She is a Senior Lecturer in Developmental Disability Health, Northern Clinical School, Faculty of Medicine and Health, University of Sydney.  Seeta’s research interests are in mortality, ageing and frailty, and health outcomes in people with intellectual disability.

Mental Health Matters: Recognising a Resident with Depression or Anxiety

Thursday 4 November 2021


  • Stephanie Farquharson, Mental Health Practitioner.
  • Tilu Philip, Registered Nurse from the Anglicare Emotional Wellbeing for Older Persons Team.

Supporting Palliative Care Patients in Residential Care: Deprescribing, Pain Management & Anticipatory Medications in Palliative Care

Thursday 4 November 2021

This webinar provides an update on Palliative Care in the Northern Sydney region. Topics include Deprescribing, Pain Management & Anticipatory Medications in Palliative Care. Including information on Palliative Care Outcomes Collaboration (PCOC) tools and Palliative Care Needs Rounds


Professor Katy Clark | Clinical Director of Palliative Care, NSLHD

Professor Clark is the current Clinical Director of Palliative Care for Northern Sydney Local Health District. Katy is a Palliative Care physician who has worked as a clinician, manager, teacher, and researcher in palliative care


Prof Claire Johnson – RN, Ph

Professor Claire Johnson is the national director of the Palliative Aged Care outcomes Program (PACOP) at the Australian Health Services Research Institute. Claire will lead the development and implementation of PACOP to promote excellence in end of life care in residential aged care. In previous roles, including the Vivian Bullwinkel Chair of Palliative Care Nursing (Monash University) and Clinical Lead for End of Life Care (Eastern Health, Melbourne), Claire directed an extensive portfolio of clinical, behavioural and translational research to improve the quality and safety of care for people diagnosed with a life-limiting illness and of their families.


Carolyn Moir, Palliative Care Consultant BaptistCare

Carolyn has many years’ experience as a registered nurse; with post graduate qualifications in nursing management, adult education, business and palliative care. Her role as a Clinical Consultant Palliative Care in the BaptistCare in the Care Development Unit includes supporting and leading improvements in palliative care, clinical governance, policy development and key projects across 18 RCFs. Carolyn developed and rolled out the BaptistCare Palliative Approach called the Affirm, Balance and Comfort stages. With a strong research focus Carolyn has engaged the organisation in PCOC (PACOP), ELDAC and PACCS projects. Carolyn is in the final testing stage of developing a dementia EoLC tool as a doctoral candidate at the University of Notre Dame, Sydney.


Peter Hakewill, CMO, Dr’s on Call

Dr Peter Hakewell has close to 40 years of clinical medical experience, in a vast majority of clinical settings, giving him unparalleled experience in leading our team of doctors to treat patients in a wide variety of settings and fields. Peter is the founder of MSF Australia (Médecins Sans Frontieres – Doctors without Borders), having also spent close 20 years with MSF and the UNHCR, he has been posted to some of the most remote, underprivileged and medically challenging locations in the world, such as Rwanda, Afghanistan and Ethiopia. Since returning to Australia, he has turned his focus to providing medical care to those in need within the local community with a strong focus on the elderly and mental health.


Gay Lavery CNC QEOLC Project

Gay is a Palliative Care Nurse Consultant with Hammond Care.

Gay has many years’ experience as a Registered Nurse in the community; with post graduate qualifications in Midwifery, Tresillian, Cancer Nursing & Palliative care. She has worked in Community Palliative Care for Hammond Care for the past 10 years, supporting clients at home, in RACF & providing In reach services to local hospitals.

Her current role is with the Primary Health Network Palliative Care Quality End of Life Project (PCQEOL Project). This includes supporting RACF with identifying Residents who would benefit from Palliative approach to their care using Palliative Care Needs Rounds & PCOC’s assessment tools.


Transitional Nurse Practitioners: Palliative Aged Care:

Alyssa Kim is a Palliative Aged Care Transitional Nurse Practitioner within Northern Sydney Local Health District, based at Royal North Shore and Ryde Hospital, covering the lower North Shore region. Alyssa worked in the Drug & Alcohol service, community palliative care, Residential Aged Care Facility (RACF) outreach service in the Sydney Local Health District. Alyssa has provided care for palliative symptom management and support as well as a comprehensive assessment for residents in RACF in particular individuals with advanced dementia. She also actively participated in Advanced Care Planning review alongside family conferences in the residential aged care facility to discuss goals of care and preferred end-of-life care pathway.


Kelly Arthurs is a Palliative Aged Care Transitional Nurse Practitioner within the Northern Sydney Local Health District, based on the Northern Beaches. She has over 18 years of experience working in Palliative Care as a Clinician and Educator. Kelly has provided symptom management and end of life care in various settings including: Palliative Care Units, the Community, Aged Care, and Private and Public Hospital Consultation. Kelly has extensive experience in mentoring and delivering education for nurses, care workers, and General Practitioners in palliative care and advance care planning. More recently Kelly’s focus has been on improving quality end of life care for people living with dementia.


Sushila Khadka is a Palliative Aged Care Transitional Nurse Practitioner within Northern Sydney Local Health District, based at Hornsby Hospital, covering the upper north shore region. Sushila has over 10 years’ experience in aged care and critical care, including the last 3 years’ as Chronic Health and Palliative Care Clinical Nurse Consultant for an aged care provider.  During her time as Palliative Care Clinical Nurse Consultant, she has provided care to residents with symptom management and end of life care. She has experience supporting families and staff at the residential aged care facilities with education, advance care planning and implementing Palliative Care Needs Rounds to some facilities. Sushila is dedicated to improving end of life care experience and creating capacity within residential aged care facilities to enhance palliative care.



Healthy Ageing and Frailty Webinar: Do You Know How to Make a Difference?

Thursday 26 August 2021

This webinar covered assessment of older people in order to understand the impact of frailty on patients and how early identification and targeted intervention can reduce frailty. This will help you make a difference to avoid inappropriate hospital admissions, keep people well and at home for longer and reduce their need for RACF placement. This education session will discuss a simple frailty screening tool and how you can make a difference to address the reversible contributing factors of frailty in your day to day practice. You will learn, its “never too late to build muscle!”


  • Professor Sue Kurrle, GeriaTtrician, Faculty of Medicine, University of Sydney, and Director, Staff Specialist and Geriatrician at Hornsby Ku-ring-gai Hospital and Community Services.
  • Dr Chris Bollen, is a general Practitioner in South Australia and was Director GP Training at Queen Elizabeth Hospital for 12 years. He is the director of BMP Healthcare Consulting, helping organisations to deliver safe and effective care. Areas of expertise include systems for chronic disease management, doctors’ health, care of older people, the primary health care/community/hospital interfaces, quality improvement and change leadership.
  • Jane Bollen, Registered Nurse, has worked as a general practice nurse in Adelaide for the past 10 years. Jane set up a Healthy Ageing Clinic at her practice with the aim to deliver more planned and structured care, use GP and nurse time more effectively, and to give enhanced access to those patients facing barriers to care.


Navigating Frailty and Aged Care – Guiding Patients and their Families through Available Services

Wednesday 7 July 2021

Topic Areas

  • A new local Specialist Geriatric Outreach service to support general practice.
  • The launch of our new Frailty screening app.
  • How to utilise the new HealthNavigators service to help you find local services.
  • General tips on the management of frail and older people and local aged care service navigation.


  • Dr Yog Chopra, Staff Specialist Geriatric & General Medicine, Hornsby Ku-Ring-Gai Hospital.
  • Dr Praveenn (Prav) Sivabalan, Geriatrician, Royal North Shore Hospital.
  • Dr Linda Xu, Geriatrician and General Physician.
  • Omar Haidar, Clinical Nurse Specialist, Uniting Nth Sydney Home and Community Care.
  • Jane Meccelli, Social Worker and Relationships Manager, Yourside.
  • Video from Dr Gillian Meyer, Geriatrician, Mona Vale Geriatric Evaluation and Management (GEM) Unit.

Sydney North Older Persons Network What are Compassionate Communities and Compassionate Cities?

Thursday 13 May 2021


Dr Stephen Ginsborg, General Practitioner.

Dementia Webinar: Behavioural and Psychological Symptoms Associated with Dementia

Thursday 24 September 2020


Dr Allan Shell, Academic GP and Visiting Fellow (UNSW Australia).


Click here to review the presentation.

Sydney North Older Persons Network – Suicide in Late Life: The Impact of COVID-19

Wednesday 26 August 2020