Elderly lady with carer sitting in home

Aged Care News and Resources

The Department of Health is seeking your views – new quality standards and streamlined assessment for Aged Care Services

You are invited to share your views on the single aged care quality framework. The framework will be applicable to Residential Care Facilities, Home Care Services and flexible care. The new standards will focus on quality outcomes for consumers rather than provider processes. This will make it easier for consumers, their families, carers and representatives to understand what they can expect from a service. It will also make regulation simpler for providers working across multiple aged care services, and encourage innovation, excellence and continuous improvement.

Standard 3, “Provision of Personal and Clinical Care” is of particular relevance to health professionals providing care to residents in Residential Aged Care Facilities and in receipt of Home Care Packages.

The call for submissions will close on Friday 21 April 2017. The department wants to hear from consumers, their families and carers, aged care organisations, staff of organisations, and other professionals in the aged care sector and related sectors.

A webinar will be held on Wednesday 29 March 2017 at 2.00pm AEDT to outline the draft standards and options for the streamlined assessment process. You will be able to ask questions to help you prepare your online submission.

For more information or to complete a submission, visit the department’s consultation hub.

New My Aged Care brochure is now available

The new ‘How to get started with My Aged Care’ brochure is aimed at older people, their carers and families before they have contacted My Aged Care for the first time. It provides an overview of aged care services and how to access them through My Aged Care and can be shared by service providers, assessors, GPs, hospitals and community organisations. Case study videos promoting My Aged Care are also available for you to share with consumers through your communication channels

View or order the new My Aged Care brochure

Changes to Aged Care Services (Packaged Care and Commonwealth Home Support Program)

From 27 February 2017, funding for a home care package will now follow the consumer, replacing the previous system where home care ‘places’ were allocated to individual approved providers in particular locations. This means:

  • Consumers will have more choice and control over their home care, including the ability to change providers if they wish.
  • A new national prioritisation process will be established for home care providing a more equitable approach to access this will include the establishment of a national home care package queue, which will assign packages to consumers based on their individual needs and how long they have been waiting for services, regardless of where they live.

This change gives consumers a greater degree of choice in their preferred provider, as well as the type of care they receive.

A fact sheet is available with more detail: Supporting Patient Discussions