Australia’s 2.7 million carers now have access to a new service to support them in their caring roles. An initiative of the Australian Government, Carer Gateway provides information about the services and support available for people who care for someone with a disability, chronic illness, dementia, mental illness, or who are frail due to age.
Carer Gateway will provide information for carers online and by phone:
Telephone: Carers can call 1800 422 737 from Monday to Friday between 8am and 6pm for information about services and support available.
Website: A range of information including practical advice on how to care, details about financial and respite support, and how to adjust when caring ends, can be accessed at www.carergateway.gov.au
Service finder: Carer Gateway website has an interactive service finder to help carers identify local services, including Commonwealth-funded organisations delivering carer support services.
Carer Gateway website also has information for different types of carers including young carers, older carers, working carers, Aboriginal and Torres Strait Islander carers, and culturally and linguistically diverse carers.
This new service does not affect how carers currently access their existing support services.
For more information about Carer Gateway, visit www.carergateway.gov.au