Freecall healthdirect for 24 hr health advice from a nurse.

Keep the emergency department for emergencies

Make sure you are seeking the most appropriate care for yourself and your family.

Hospital Emergency Departments must see people with life threatening illnesses first. This means if you are ill or injured the Emergency Department may not be the best option for you.

If your injury or illness is serious, but not an emergency, there are a range of alternative services available which can provide you and your family with faster, more convenient medical care.

This will help you to be seen sooner and allow our busy Emergency departments to focus on their most serious admissions.

Thank you for keeping Emergency for Emergencies

After Hours Visiting Doctor Services

In the After Hours period you can phone for a home visiting doctor service that will visit you or a member of your family in your home. Some services offer bulk billing while others require a gap payment. Some Private Health Insurers may also provide a free GP-to-home service to their members.

Useful Helpline Services

Useful Websites

Healthdirect Smartphone App

Australia’s free health app that helps you make informed decisions about your health.

You can use the healthdirect app to:

  • check your symptoms with the healthdirect Symptom Checker
  • find a health service when and where you need it
  • search for trusted health information

The healthdirect app includes a Symptom Checker tool which guides you through a series of questions to help you make an informed decision about what to do next,

It also connects to an Australia-wide directory covering a range of health services. Easily find the health service you need, when you need it, their contact details and directions from your current location.

All information in the healthdirect app is sourced from Australia’s leading health organisations and has undergone a quality assurance process so people can be assured it is safe, appropriate and relevant for Australians. It complies with Healthdirect Australia’s Clinical Governance Framework and backed by the governments of Australia.

Available on Apple app store     Available on Google play